Account Coordinator Full Service

Job Description

As an entry-level Account Coordinator on the Full-Service Team, you will work closely with the Account Director, Account Manager(s) and the Full-Service production team to ensure timely deliverables. You will develop and maintain a working-level understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies.

Ideal Candidate

You are self-sufficient, you know how to figure things out! You have strong fundamental computer skills and are tech-savvy enough to quickly learn new platforms. You understand Digital Marketing concepts. You understand the urgency of the deadline. You possess superior communication skills. You have a working knowledge of Agency-Client relationships and processes. You are highly organized, task and detail-oriented, motivated, articulate, flexible, and capable of working under pressure. You are driven to provide the highest level of customer service. You have a sense of urgency without compromising the integrity of results. Working knowledge of the Automotive Dealership Industry, In-House Automotive Dealership Marketing, and/or Automotive Advertising/Agency is a big plus!

Responsibilities

Attain working knowledge of Team Velocity’s agency processes, account management, integrated strategies and our proprietary technology platform, Apollo®

Assist with preparation of Account Service documents, i.e., meeting agendas, reporting decks, and general Client communications

Participate in and document Client meeting discussions and conference calls

Maintain constant communication with Account Teams on deliverables’ status and current work-in-progress using internal processes

Assist with resolving Client questions and needs in a timely manner

Work to problem-solve production issues and errors; escalate issues, as needed

Understand Clients’ goals and effectively organize deliverables to ensure productive campaign results

Update and maintain Clients’ Consumer Portal(s)

Learn, and maintain, knowledge of compliance and co-op requirements for all manufacturers

Support Account Management team with additional tasks, as needed

Work ahead on client deliverables; what you know in advance, do in advance

Additional Daily Responsibilities

Know your Client! Learn, and maintain, knowledge of Client Accounts; understand their Perfect Market

Be a student of the Industry! Hone your understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies

Exercise proactive daily communications in a professional and efficient manner, with both colleagues and clients

Continually seek ways to add value to the Client / Agency relationship

REQUIREMENTS

Bachelor’s degree in marketing, advertising, communications, or related field

A minimum of 1+ years’ professional work experience

Agency experience, preferred

Automotive Agency, Automotive In-House Marketing and/or Customer Service experience, preferred

Proficient in Microsoft Office

Extremely organized, task and detailed-oriented

Must be a critical thinker

Exceptional communication skills; demonstrated ability to write, listen and articulate in a clear, concise and professional manner

Demonstrated ability to proactively take ownership of projects

Ability to establish priorities and objectives

Must be flexible in a fast-paced, ever-changing environment

Must maintain focus and constructive behavior under pressure

COMPENSATION

Competitive entry-level compensation starting at $45,000, commensurate with experience. Participation in company benefit offerings include medical, dental, vision, 401(k), paid vacation, wellness and more. This is a full-time, entry-level, remote, salaried position headquartered in Herndon, VA.

NEXT STEPS

If you are interested in this position and believe your experience is a perfect fit, please COMPLETE the online application. Please be sure to include a current resume along with your contact information. Incomplete submissions will not be considered. No phone calls please.

ABOUT TEAM VELOCITY

Team Velocity is a full-service marketing agency serving the automotive industry, providing fully integrated marketing solutions to OEMs and dealerships nationwide.

We are revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocity’s proprietary technology platform Apollo® analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue.

Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to a final transaction.

Our team members are hard-working and driven to achieve success for our clients and our unique culture promotes creativity, camaraderie, and success.