Income Auditor

An Income Auditor reviews, analyzes, and recommends improvements to the daily financial reports and process to improve accuracy and efficiency.

What will I be doing?

As Income Auditor, you will monitor all transactions as they contribute to or detract hotel revenue. Specifically, you will be responsible for performing the following tasks to the highest standards:

Carry out daily checks of revenue via an Operations Audit as per hotel standards

Reconcile and monitor commissions, housekeeper and rate discrepancies, and Conference and Banqueting Revenue against daily function sheets

Check non-arrivals, late departures, no sales/voids, management bills, bill sequence and pay-outs

Check bills signed to Room Account and record all covers

Spot-check Function Diary and the settlement of function bills

Reconcile telephone, Pay TV, newspaper revenue, guest laundry income, corrections and allowance

Ensure Advanced Deposits are current

Audit the hotel daily revenue figures, supporting reports and vouchers

Ensure that all revenue is captured and reported

Review all entertainment dockets and officers checks, ensuring that all are authorized and signed and have appropriate level of detail

Check that complimentary rooms have been appropriately authorized

Audit the telephone interface report to ensure all telephone revenue has been posted

Ensure the relevant Front Office and Outlet reports are printed, audited and filed in date order

Verify transactions posted in the daily report, including but not limited to credit cards, city ledger, paid outs, allowances and rebates, miscellaneous charges, car park revenues, and room safe keys

Prepare rebate and allowance summary and rebate journal

Reconcile credit card charges between electronic credit card machine and Point of Sale system on a daily basis

Input and allocate credit card payments from bank statements, following up on any discrepancies

Prepare daily revenue report for the Hotel Management

Audit the daily cash summary prepared by the General Cashier and records the summary in the General Cashier’s Report

Check the Room Rate Discrepancy Report to ensure that all rate changes, upgrades etc. have been properly authorized

Record cashier overs/under in the relevant reports and follow up with the Outlet Managers or Front Office Manager

Follow up on any discrepancies

Ensure all paid out vouchers have proper authorization, signatures and backup

Audit the daily food and beverage report and verify the cashier’s remittances to the General Cashier’s Report

Ensure that all restaurant and bar checks are properly accounted for

Ensure that all banquets and functions revenue is entered

Ensure the accurate and timely input of data to the General Ledger system

Recommend improvements to processes as required

Execute on tasks/requests as instructed by the Finance Manager

What are we looking for?

An Income Auditor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Experience in the hotel / leisure / retail sector

Possess strong organisational skills

A good understanding of financial operating systems and procedures

Strong influencing, inter-personal and communication skills

Excellent analytical skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous Accounts/Finance experience in a high volume department, preferably within a hotel environment

Experience with the PeopleSoft system

What will it be like to work for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Schedule: Full-time