Shift Lead (San Francisco)

At Verve Coffee Roasters, we believe the coffee experience is our responsibility from seed to cup. Coffee is our craft, our ritual, our passion. It drives us and inspires us. With this simple truth and responsibility we are bridging the gap from farmlevel to streetlevel. We seek an enthusiastic person to join us in continuously raising the bar on our coffee and culinary offerings.

Join our team as a Shift Lead at our Market Street location in San Francisco, and you'll be surrounded by knowledgeable baristas, culinary pros, and supportive colleagues while being instrumental in leadership & the delivery of superior coffee and food pairings.

Requirements:

Maintain positivity and enthusiasm at all times

Ensure that superior products are being served to customers

Support staff with product knowledge and education

Promote an excellent experience for both employees and customers

Anticipate & proactively address customer and store needs

Handle cash with flawless accuracy

Promote teamwork and excellent communication within the café

Provide on-the-job education and mentoring

Specific Duties:

Plan and execute Lead Guide throughout shift

Maintain Shift Lead Communication Log

Ensure kitchen and bar crews produce superior products

Direct work flow on the floor during the shift

Check in all deliveries and file invoices appropriately

Ensure that side work and Hot Corners are addressed each shift

Provide change for registers, count previous deposits, take deposit to bank, maintain back up bank

Maintain Verve Coffee Roasters Standard on Service Product & Atmosphere every shift

Assist with inventory, ordering and training as needed by management

Qualifications:

Must love coffee and have experience as a barista

Must have training in food service

Supervisory experience preferred

Excellent verbal and written communication skills

Well organized and detail oriented

Previous cash handling experience preferred

Ability to work well with a team

Logical and methodical approach to problem solving

Flexible with the ability to multi-task in a highly demanding and sometimes stressful environment

Ability to give and receive constructive feedback in any given situation

Availability for a minimum 30-hour work week

Available to work weekends and holidays

Ability to lift 50 lbs unassisted

Must be able to stand for long periods of time

Pay & Benefits:

$18.50-$19/50/hr

All employees qualify for paid sick days

Mentorship and positive work environment

Free coffee with each paycheck

All employees receive a 30% discount on all merchandise, whole bean, beverages, and food items

Verve Coffee Roasters is committed to creating an accessible, supportive environment that recognizes and celebrates diversity as an integral component of building a trusted brand and a successful team. Candidates who can contribute to this mission are encouraged to apply and to identify their strengths in this area.

Permanent