Field Service Engineer - Jodhpur

Position: Field Service Engineer -

Location: Jodhpur

WHO WE ARE:

Videojet Technologies (a Veralto Company) is the leading provider of product and case coding solutions to a wide range of industries including food, beverage, pharmaceutical, personal care, electronics, chemical, and aerospace. Our Uptime Peace of Mind® brand promise means Videojet listens to our customers’ needs and provides the right equipment, supplies and software combined for reliable performance.

Veralto is headquartered in Waltham, Mass. with 13 operating companies and 300+ locations worldwide. Our global team of 16,000 associates is committed to making an enduring positive impact on the world and is united by a powerful purpose: Safeguarding the World’s Most Vital Resources™.

Veralto is a global leader in essential technology solutions with annual revenue of nearly $5 billion and a proven track record of solving some of the most complex challenges we face as a society. Our industry-leading companies and globally recognized brands are building on a long-established legacy of innovation and customer trust to create a safer, cleaner, more vibrant future.

Veralto’s Water Quality companies —Aquatic Informatics, ChemTreat, Hach, McCrometer, OTT HydroMet, Sea-Bird Scientific, Trojan Technologies and XOS—help manage, treat, purify, and protect the global water supply, from municipal and industrial wastewater treatment facilities to lakes, rivers, watersheds, and oceans.

Our Product Quality & Innovation companies — Esko, Linx, Pantone, Videojet, and X-Rite—help package and protect the world’s food, medicine, and essentials, tracing and authenticating billions of goods that travel the global supply chain every day.

Position Purpose: This position will be responsible for the service and maintenance of the Videojet machines installed at the customer locations. We are currently seeking a “Service Engineer” to join our team in Jodhpur.

Primary Responsibilities:

Attend breakdown calls in the region

Raise request for parts and close transaction under Warranty, CAMP or Chargeable

Completing Installation of equipment’s on site

Completing Preventive Maintenance as per schedule

Promotion of Service Contract & consumables

Demonstration of products to customers

Imparts training to the customer

Update service report in Oracle

Identifying potential parts requirement and get quote submitted and collect Purchase Order

Identifying potential equipment requirements and generate Service Leads for sales team

Key Competencies

Technical Skills– To have an in-depth understanding of the company products and their compatibility; to be able to foresee technical issues, and generate solutions

Decision-making and coordination with other departments- To solve technical issues, and interact with key stakeholders for problem-solving

Analytical skills and communication skills- Ability to analyze technical problems and provide solutions

Knowledge, Skills

Education – Diploma / Engineering.

Work experience - Minimum of 5 years of field service experience in an Indian or a multi-national company offering technical products

Should be familiar with Local language

Must have good communication skills & proficiency in English

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions.

Our Culture

More important than what we do is how we operate together as a team across our global organization. Each of our businesses has a unique local culture which is inspired by variety of perspectives our diverse team members bring to the table. However, Veralto and all our businesses share the same foundation comprised of our values and passion for continuous improvement through the Veralto Enterprise System that enables our teams to bring our unifying purpose to life around the world.

Our Values

We serve humanity with purpose and integrity

We unlock ingenuity for customer success

We deliver results as a team

We continually improve for enduring impact

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

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