Housekeeper

Job Description

Description:

The Housekeeper performs a variety of duties in order to maintain a high cleanliness standard for all vacation rentals and to provide exceptional customer service for guests.

This is a full time position scheduled to work 40 hours per week. Qualified candidates must be available to work morning and afternoon shifts on weekdays, weekends and holidays. Benefits available on the first day of employment include health, dental, vision, short-term disability, long-term disability, life, and AD&D insurance plus access to Rumbling Bald amenities. Other benefits include paid time off, sick leave, paid holidays and 401k with company match.

Essential Job Duties

Cleans guest rooms and stocks with appropriate supplies in the prescribed manner while following safety and security procedures and regulations, including but not limited to: Picks up and removes trash;

Changes linen and makes bed(s); cleans entire bathroom; sweeps and dusts each unit; cleans the windows, balconies and porches. Retrieves, stocks, restocks and stores the supplies according to current procedures.

Receives assigned section, keys, supplies and any priority room requests from the Executive Housekeeper. Turns in keys and unused supplies at the end of each shift. Checks with supervisor prior to clocking out at the end of each day.

Responds to guest requests and reports guest concerns in a timely and hospitable manner.

Reports any missing articles, damages or mechanical problems to the Housekeeping Supervisor and turns in any articles left in each unit.

Coordinates with the Housekeeping Supervisor relating to work priorities and provides assistance when/where needed.

Checks amenities buildings (i.e., restaurants, pro shops, recreation and public areas) to ensure they meet cleanliness standards and are adequately stocked.

Requirements:

Skills & Abilities

Must have reliable transportation and a valid driver's license.

Demonstrates teamwork and customer service focus.

Maintains high energy level and positive demeanor.

Excellent verbal and written communication skills.

Physical Requirements

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job:

talk, hear and speak with others using clear and professional language;

endure long periods of driving, sitting, standing or walking in a hot, humid environment;

move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance on an occasional basis;

reach overhead and below the knees, including bending, twisting, pulling, climbing and stooping and use hands and fingers to handle or feel;

perform stressful and physical activity; and,

drive vehicle for performance of duties.

Experience & Education

Six months prior housekeeping experience and high school diploma / GED preferred.