Production Engineer - Payments Cash Management

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function :

IT Group Production department is the worldwide reference for IT production services in the BNP Paribas Group, and OPS Payment Services group works with IT Payment Services department witch is the worldwide reference for Payments in the BNP Paribas Group. We are working on the many applications used worldwide using various technologies and working in Agile methodology. But it is also several services to deliver direct value to the bank’s customers.

Job Title:

Production Engineer

Date: Apr 2024

Department:

ITGP

Location:

Chennai

Business Line / Function:

Payments and Cash management

Reports to:

(Direct)

Manager

Grade:

(if applicable)

(Functional)

Number of Direct Reports:

None

Directorship / Registration:

NA

Position Purpose

The Production Engineer position is to reinforce the Technical Office of the OPS Payment Services for BNPP IT Group Production.

OPS objectives are to:

Ensure application production, quality and stability for the business lines.

Support development teams to secure and accelerate project delivery;

Modernize teams and modes of operation to both frame and operate the conditions of consumption of infrastructure services for the benefit of applications and advise businesses in the adoption of technologies in line with their application needs.

OPS are organized into application domains, aligned with the IT Business Line organization. This organization allows the specialization of multidisciplinary OPS teams by business heritage, the end-to-end accountability of OPS on application production both for maintenance in operational conditions and for projects/ evolutions.

Responsibilities

Direct Responsibilities

· Responsible for resolving support issue by using his technical expertise and flexible enough to look for solutions that may be out of the box, industrialize the solution for everybody

· Responsible with other Infrastructure teams on patching & upgrade of servers (Linux, Win, AIX)

· Providing coaching and mentoring to junior colleagues, transferring skills and expertise as required.

· Analyzing/documenting problems, recommending solutions and initiating corrective action

· Handling ITIL methodologies such as Change, Incident, Problem, and Service Management to address the production activities if required

Technical & Behavioral Competencies

Skills required – At least few from below on Java

· 2+ years of experience in Application Production Support (technical and functional)

· Person must have expertise on Linux and/or Windows OS

· Expertise on scripting, well knowledge of Ansible

· Hands on knowledge in MS-SQL/SQL/Oracle

· Able to understand the Stored Procedure logic

· Knowledge of Dynatrace

· Having technical and/or functional knowledge in Cash Management (collecting and managing cash flows / clearing / swift / cutoff …) would be appreciated

· ITIL certified

· Resource should be comfortable in working shifts - morning/evening/general, oncall weekends and holidays.

Specific Qualifications (if required)

ITIL

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Communication skills - oral & written

Ability to share / pass on knowledge

Client focused

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to develop and leverage networks

Ability to set up relevant performance indicators

Ability to manage / facilitate a meeting, seminar, committee, training…

Ability to develop and adapt a process

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)

Linux / Windows OS

Scripting, Ansible

Dynatrace

SQL

SERVICE NOW

Advanced

Advanced

Advanced

Advanced

Intermediate

NA

Schedule: Full-time