Student Enrollment Assistance Officer

Work Location: 1017 - 4500 Kingsway, Burnaby, BC V5H 2A9

Terms of Employment: Permanent, Full-time

Compensation: $28.85 Per hour, 30~40 hours per week

Benefit Package: 4% of paid vacation

Guangson Education Group Ltd. is a professional consulting firm that offers international students in Canada with school enrollment, credit transfer, visa, and custodian applications etc. Guangson had helped over 10,000 international students every year. Guided them to be admitted to their dream colleges and universities and helped them planning their life in Canada.

We are currently looking to hire a Student Enrollment Assistance Officer responsible for the following duties:

Office Administration

• Oversee and co-ordinate office administrative procedures and review, evaluate and implement new procedures. Resolve any office procedure related issues and concerns.

• Update and adjust existing operation procedures regarding all education services offered. Maintain updated document checklists, application forms, enrollment requirements, school list etc.

• Establish work priorities based on the complexity of application, submission deadline, progress of document collection etc.

• Sign for all deliveries and incoming mails. Update client database for all documents received from education institutions and make phone calls to clients for document pickups.

• Maintain a proper document filing system and ensure all client files are filed per company operational standard.

• Collect data and create weekly, monthly, quarterly application submission report under the direction of office manager.

Enrollment assistance

• Provide front line, first contact support and customer service to students, and answer all inquiries.

• Provide consulting, planning, developing, implementing service package to help students accomplish educational goals.

• Assist students to prepare school enrollment application and review the completed application with students prior to submission.

• Co-ordinate and plan for school services, such as student accommodation, class allocation, equipment, supplies, forms, parking, and security services.

• Maintain a thorough knowledge of Canadian education system, admission requirement, credit transfer etc.

Qualifications:

• A university degree or college diploma is required.

• Minimum of one-year experience in a similar position is required.

• Knowledge in Canadian Education System and oversea study experience is an asset.

• Excellent oral and written communication skills.

• Detail oriented and works with a high degree of accuracy.

• Highly organized and flexible.

• Ability to multitask and meet changing deadlines.

• Working knowledge of email, scheduling, spreadsheets, and presentation software.

If you’re interested, please send your resume to: resume@guangson.com. Only qualified candidates will be contacted.