Seasonal Relief Manager

Job Description

ABOUT VISIT GALVESTON AND THE PARK BOARD OF TRUSTEES

In 1963, the citizens of Galveston voted to create a specialized unit of government called the Park Board of Trustees of the City of Galveston. The organization is responsible for overseeing Galveston's tourism efforts, Galveston Island Beach Patrol (GIPB) and Coastal Zone Management (CZM). The Park Board is funded primarily through Hotel Occupancy Tax (HOT) and beach user fees for the six parks that they manage. Tourism pays for tourism as no sales or property tax is collected by the Park Board. The nine-member board is comprised of volunteer residents with diverse business backgrounds. Each is required to serve at least two years and must also serve on one of the Park Board's advisory committees.

We are on a mission to promote and support tourism on Galveston Island in order to foster an environment that establishes a great place to live, work, and visit. Our vision is to create it a tourist destination that promises an exciting variety of experiences and a high quality of life for residents.

The island offers natural resources, attractions, events, and heritage that we wish to share with the residents and visitors alike. Our employees are dedicated to inviting all to come and experience the island that we care so much about.

A DAY IN THE LIFE OF A SEASONAL RELIEF MANAGER

As a manager in customer service, you play a crucial role in promoting good public relations through friendly, helpful, and accurate communication with our park visitors. You assist with opening and closing the park as well as issuing tickets to visitors and completing daily revenue reports. While maintaining professionalism, you handle any customer issues that may arise and assist with overseeing special events within the park. You also oversee building and ground maintenance as well as help out with minor tasks, including painting, removing wooden bollards, fixing volleyball columns, and replacing lightbulbs.

In addition, you assist the Galveston Police Department, beach patrol, and vendors when needed. By overseeing park operations, you ensure that any issues are addressed and corrected immediately. You fill in for vacancies at either park when necessary and assist with special projects as they arise. Due to your strong worth ethic, you show up to work each day as a dependable member of our team. You enjoy working with people, and this is why you're perfect for this customer service position!

QUALIFICATIONS FOR A SEASONAL RELIEF MANAGER

At least 18 years of age

Certified Tourism Ambassador (CTA) certification or ability to become certified (CTA training provided by the Galveston Island Park Board of Trustees upon hire)

Fluency in English both verbally and in writing

Valid driver's license

Ability to operate hand tools and work with basic cleaning chemicals

Ability to communicate with the public while maintaining professionalism

Ability to operate equipment such as golf carts and all-terrain vehicles

Ability to stand, walk, or sit for 8 hours or more per day

Excellent customer service skills

Being bilingual is preferred but multiple factors will be taken into consideration. Do you have excellent verbal and written communication skills? Are you able to work independently? Do you consider yourself a leader? Can you balance multiple tasks in a fast-paced environment? Are you reliable and responsible? If so, you might just be perfect for this customer service position in tourism and hospitality!

WORK SCHEDULE

This customer service position in tourism and hospitality works from mid-March to mid-October with shifts falling between the hours of 7 AM - 7 PM. The beach parks are open seven days a week.

READY TO JOIN OUR HOSPITALITY TEAM?

We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this Seasonal Relief Manager job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Job Posted by ApplicantPro