IT HelpDesk/Desktop Support Technician

Job Description

Gardner Health Services is currently recruiting to fill a IT HelpDesk/Desktop Support Technician position. This is a full-time position based out of the Alviso Health Center Offices located at 1621 Gold Street Alviso, CA 95002. The IT Help Desk/Desktop Support Technician works onsite or at a remote Helpdesk answering calls and providing technical support to end users. The positions performs troubleshooting of Desktop PC hardware, operating systems and any other installed software to provide solutions and remediate the problem. Other duties include managing the administration of the helpdesk software, assist with the administration of licensing and inventory, and communicating and elevating issues to other IT staff.

Minimum Qualifications:

The minimum qualifications of this position is listed below. An equivalent combination of education and experience may be considered.

Associate Degree in Information Systems or related field with minimum five (5) years’ of technical support and services, including installing operating systems, computer hardware, and software.

Fluent in Spanish, preferred.

*If selected, other documents and certifications may be required as part of the hiring and credentialing process*

Compensation:

Compensation and level of position placement will be determined based on relevant experience and education.

IT HelpDesk/Desktop Support Technician: $25.00 - $30.00/hourly

PLEASE SEE ATTACHED FOR THE FULL JOB DESCRIPTION

COVID-19 Vaccination Requirement

As an employer in the Healthcare industry in Santa Clara County, Gardner Health Services follows all directives set by the County Health Officer. Click here for the latest directive, which requires all Healthcare employees to be fully vaccinated, unless otherwise exempted. Please review the attached order to determine your suitability, and we are happy to answer any questions you may have

Working at Gardner Health Services

Employees at Gardner Health Services define the meaning of community service. Gardner employees are passionate about helping people in the community of which they are a part. Staff members are deeply valued both by the community in which they serve, their fellow colleagues, and company administration. A strong sense of teamwork, empathy, and dedication exists amongst Gardner staff that truly embodies what health care professionals should be. Gardner Health Services takes tremendous pride in seeing the growth and professional advancement of its employees. Employees enjoy a healthy work/life balance and a commitment to diversity and inclusiveness. Additionally, job security is excellent and has led to longtime retention of Gardner personnel. Whether you are new to the healthcare industry and looking to get exposure to a possible career in healthcare or a seasoned veteran who wants to make an impact in the community, Gardner Health Care has a position for you.

Gardner Health Services offers market competitive salaries and an excellent benefits package for eligible employees, including minimal out-of-pocket expenses for health, dental and vision insurance for an entire family. Also included is 401(K) profit sharing contributions, life insurance, an employee assistance program, annual education reimbursement, and a generous paid time off and holiday leave bank.

Who We Are

Gardner Health Services is a dynamic and progressive company dedicated to providing the best healthcare services with a community-oriented approach. Gardner’s mission is to provide high quality, comprehensive medical and mental healthcare, including prevention and education, early intervention, treatment and advocacy services which are affordable, respectful, culturally, linguistically and age appropriate.

Compromised of 10 various clinics with locations in the Bay Area of California stretching from Gilroy to Atherton and focused in the San Jose area, Gardner’s services are strategically located to ensure adequate coverage in the region and areas with the highest needs. Gardner provides a full range of medical services including pediatrics, dental and vision care as well as a robust program dedicated to mental and behavioral health. Gardner Health Services and its staff are deeply engrained in the community in which they serve and continually strive to go above and beyond to take care of the community and its members.

Gardner Health Services is an equal opportunity employer