Front Desk Health Receptionist

Job Description

Are you a great communicator with an interest in healthcare? Bring your attention to detail and join the Triangle Visions team today in this Front Desk Health Receptionist job in our Durham, NC location.

As a Front Desk Health Receptionist, you would be expected to maintain a professional and friendly attitude as you greet office guests, speak with patients regarding their insurance coverage and schedule appointments. You also would be responsible for record keeping, Invoicing, maintaining a database, and handling customer issues.

When you join Triangle Visions, you become part of a close-knit team that shares your passion for providing care with a personal touch. Here, you will work alongside leaders who value your personal life and will support and encourage you each day. With a monthly bonus plan, PTO and paid holidays, free vision coverage, and free eyewear, you will feel valued and appreciated for your hard work. Bring your passion for providing exceptional patient care and you will build a career you love in this Front Desk Health Receptionist job located in our Durham, NC location.

Join the Triangle Visions team and apply for our Front Desk Health Receptionist job today! ResponsibilitiesFront Desk Health Receptionist Job Responsibilities

Greets all office guests in a professional and friendly manner.

Operate a multi-line phone system.

Maintain a database of correct patient information.

Efficiently schedule appointments for multiple doctors across several offices.

Act as a liaison between patients and insurance companies to verify insurance benefits.

Educate patients on their individual insurance coverage and options, invoice insurance and patients.

Accurately process patient payment transactions using point of sale software.

Analyze, solve, and correct customer service issues using the LEAP technique (Listen, Empathize, Ask, and Produce).

Keep accurate daily accounting records.

Cultivate an organized and orderly atmosphere. Required SkillsFront Desk Health Receptionist Job Qualifications

AA or BA/BS desired.

1-3 years prior optical experience preferred.

Adaptable and flexible with the ability to multitask.

Self-motivated and detail oriented.

Interest in healthcare.

Strong communication skills.

Must present a professional appearance.

Some in-city travel required.