Resident Service Director

Job Description

Resident Service Director

Blue Roc Premier is actively searching for a seasoned Resident Service Director to become a valuable addition to our Fort Myers team. We prioritize the growth and development of our staff, offering an outstanding training program aimed at cultivating strong leadership abilities in you.

As a Resident Service Director you will play a crucial role in ensuring the smooth operation and maintenance of our communities. The ideal candidate will have a minimum of 7 years of experience in a multi-family setting, possess excellent technical skills, and be committed to maintaining high standards of safety and cleanliness.

Your daily job:

Supervisory Experience: Oversee and lead a team of maintenance associates.

Technical Expertise: Utilize HVAC 608 Certification and demonstrate proficiency in electrical and plumbing tasks.

Leadership and Organization: Demonstrate strong leadership and organizational skills.

Operational Efficiency: Ensure the community operates smoothly and in compliance with safety standards.

Timely Service Requests: Oversee that all service requests and repairs are completed correctly and in a timely manner.

Effective Communication: Communicate effectively with residents, fellow associates, vendors, and supervisors.

Safety and Cleanliness: Maintain a clean and safe work area, ensuring the community operates according to safety standards.

Communication: Effectively communicate with residents, fellow associates, vendors, and supervisors to address maintenance issues promptly.

Team Collaboration: Collaborate with the service team to enhance curb appeal and uphold high standards for the property.

Requirements:

HVAC 608 Certification is a MUST.

Minimum of 5 years of experience in multifamily property maintenance and team supervision.

Electrical and plumbing knowledge

Detail-oriented with the ability to work in a fast-paced environment

Effective communication skills with residents, associates, vendors, and supervisors

Detail-oriented with a focus on resident satisfaction.

Effective communication skills.

Knowledge of preventive and general maintenance.

College degree helpful.

Dedication to delivering exceptional customer service.

Bilingual a plus

What We offer:

Competitive salary

Comprehensive insurance coverage to include Medical, Life, Dental, Vision, Long and Short-Term Disability

Paid vacation

Competitive bonus structure

401K Retirement Plan

rent discount

Background screening is required

We are an equal opportunity employer.