Claims Department- CSR- Bilingual Spanish

Job Description

Claims Department- CSR- Bilingual Spanish

American Freedom Insurance Company (AFIC) is a leader in the nonstandard automobile insurance industry. We are an expanding midsized, profitable company doing business in Illinois, Indiana, Pennsylvania, Tennessee and soon Texas. We are looking for a dedicated candidate to contribute their skills in a fast paced and growing organization. AFIC is a financially strong "A+" Superior rated insurance company by A.M. Best. This position is located in Mt Prospect – A northwest suburb of Chicago.

The Ideal Candidate:

Bilingual Spanish/English

Good attendance record

Experience in Customer Service Field, Call Center, or Collections

Clerical or Data Entry Experience

Ability to Multi-Task and work in a fast paced, call center environment

Proficiency working on a computer

Confident with Phone Inquiries

Great Communication Skills

A Responsible and conscientious nature

Great Problem-solving aptitude

Attention to Detail and Excellent Quality

Job Responsibilities:

Help Customers with their insurance claims needs

Report new claims

Answer and respond to telephone inquiries

Handle and gather confidential information

Data Entry to company software systems

The Position:

Full Time 40 Hour Work Week: 8am-5pm Monday-Friday, and occasional Saturdays

Paid Training

401K - with company contribution of up to 6% of salary

Attractive Health insurance plans -- Blue Cross Blue Shield PPO, HMO or HSA

Discounted Individual Vision and Dental Plans

Holiday Pay & PTO

Casual Work Environment

Employee Referral Program

Many Company Paid Lunches, Outings, and more

For more information about American Freedom please visit our webpage - Description

American Freedom Insurance Company (AFIC) is a midsized, profitable, and expanding nonstandard automobile insurance company doing business in Illinois, Indiana, Pennsylvania, Tennessee and soon Texas. We are looking for a highly motivated sales driven individual to contribute in a fast paced, expanding organization. AFIC is an “A+” Superior rated financial organization.