APP Clinical Manager - Division of Otolaryngology

SHIFT:Day (United States of America)

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We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

A Brief Overview

Responsible for the management of Advanced Practice Providers (APP) and nursing/ancillary staff if applicable. In collaboration with the Nursing and Clinical Care Services Department and Division/Department leadership, the APP Manager provides oversight of Advanced Practice Providers which may include CRNP, PA, CNM and/or CNS roles. The APP Manager will serve as a leader in the field ensuring the highest standards of clinical practice. He/She will support development and implementation of the role within the specific Division and in alignment with institutional values and goals. Leadership includes but is not limited to maintaining APP competency, supporting evidence-based practice, the development of system to ensure and improve patient care as well as efficiency and productivity. He/she will also foster and support the participation in professional development and involvement in scholarly activities that contribute to the discipline and/or specialty practice area.

What you will do

Direct Patient Care

Maintains clinical practice as outlined in delineation of privileges

Maintain and demonstrate ongoing competency by providing direct patient care at least once per month

Compliance with OPPE and other accountability metrics as a member of the licensed staff under Medical Staff Affairs (CRNP, PA and CNM roles only)

Practice

Formulates standards for professional practice consistent with national standards and/or evidence-based practice.

Compliance with institution wide patient safety initiatives including transparent practice through system reporting mechanisms and demonstration of shared accountability for safe practices.

Professionalism/Leadership

Establish and maintain collaborative partnerships to ensure safe patient care

Serve as a change agent to lead innovation through exemplary clinical practice

Collaborate with colleagues to promote the advancement of clinical practice of the advanced practice provider

Participate in the identification and review of patient safety issues and implementation of process improvement plans

Serve as a physical presence in the clinical setting for evaluation and application of identified processes improvement

Communicates effectively with APP teams as well as senior leadership to ensure streamlined care

Assumes responsibility for oversight of all processes associated with onboarding, ongoing education, and maintaining standards and competency for all APPs

Ensures the delivery of safe, exemplary patient care through established systems related to the development of APP teams, while also ensuring an environment of professional growth to promote retention

Provides leadership for the APP team leads in practice area and communicates any updates and clinical practice changes in a timely fashion.

Establishes an environment of shared decision making. Sets a standard for nursing and inter-professional shared governance.

Creates an environment which is blame free, a spirit of appreciative inquiry. Promotes team building and colleague development

Holds APPs accountable for maintaining licenses, certifications, reappointment and APP policies

Represents Center for Advanced Practice and unit level APPs at a variety of venues including: Nurse Manager meeting, DON/NM meeting, Unit Leader Partners, Business/Finance Operations meetings, etc.

Resource Management

Leads APPs in promoting quality, efficient, and cost-effective care.

Prepares and manages operating and capital budget for assigned areas. Maintains deadlines and can address variances.

Monitors APP clinical productivity.

Accountable for OPPE metrics and outcomes related to APP work and practice

Ensures compliance with APP billing regulations.

Participates in Divisional/Departmental and network wide initiatives to represent APP practice and leverage the role of APPs.Education Qualifications

Master's Degree Nursing or Physician Assistant Required

Doctorate Nursing or Physician Assistant Preferred Experience Qualifications

At least three (3) years experience as an APP Required

At least five (5) years experience as an APP Preferred

Management/leadership experience Preferred Skills and Abilities

Ability to work in an inter-professional team setting with multiple responsibilities.

Ability to use computer and electronic medical record effectively.

Excellent interpersonal and communication skills

Strong conflict management skills

Strong critical thinking and problem-solving skills

Ability to facilitate and lead groups

Proactive and independent

Implements process improvement

Highly accountable

Please refer to Scope of Practice document and Clinical Responsibilities checklist for specific requirements.

Computer Competency

Basic use of a computer (mouse, keyboard, printer, USB ports).

Basic use of Microsoft Office (Word processing, spreadsheets, presentations and Skype).

Web browsing, intranet search, document access.

Use of shared network file space.

Basic use of patient facing technology. (e.g. IV pumps, point of care devices, CR monitors).

Navigation and use of clinical communication systems.

Information Literacy

Determines the nature and extent of clinical information needed and uses the appropriate technology to access it.

Accesses needed information effectively and efficiently.

Evaluates information and its sources critically and appropriately incorporates it into clinical practice.

Evaluates outcomes of the use of information.

Information Management Literacy

Navigation of the electronic health record system.

Ability to locate and review specific patient data in various clinical information systems.

Effectively uses clinical decision support tools.

Understands policies and procedures, confidentiality, security, and privacy regulations regarding the use of clinical information systems.

Ability to collect clinical data using quality improvement tools. Licenses and Certifications

Registered Nurse (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required or

Registered Nurse (New Jersey) - New Jersey State Licensing Board - upon hire - Required or

Advanced Practice Nurse (APN) (New Jersey) - New Jersey State Licensing Board - upon hire - Required and

Certified Nurse Midwife (CNM) - Pennsylvania State Licensing Board - upon hire - Required and

Certified Physician Assitant (PA-C) (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required or

Certified Physician Assitant (PA-C) (New Jersey) - New Jersey State Licensing Board - upon hire - Required or

Certified Registered Nurse Practitioner (CRNP) (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required and

Prescriptive Authority (Pennsylvania) - Pennsylvania State Licensing Board - within 3 months - Required or

Specialty Certification - in area of education/subspecialty practice. - upon hire - Required and

Basic Life Support (BLS) - issued through on organization that requires a hands-on instructor lead psychomotor skills verification (ex. American Heart Association or Red Cross). - upon hire - Required or

Pediatric Advanced Life Support (PALS) - issued through on organization that requires a hands-on instructor lead psychomotor skills verification (ex. American Heart Association or Red Cross). - upon hire - Required or

Neonatal Resuscitation Program (NRP) - issued through on organization that requires a hands-on instructor lead psychomotor skills verification (ex. American Heart Association or Red Cross). - upon hire - Required or

Advanced Cardiac Life Support (ACLS) - issued through on organization that requires a hands-on instructor lead psychomotor skills verification (ex. American Heart Association or Red Cross). - upon hire - Required

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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