Customer Service Representative

Job Description

iStaffing is currently looking for a Customer Service Representative in the city of Long Beach, Ca.

Responsibilities:

Handle customer inquiries and complaints

Effectively communicating to Sales Team, Warehouse, office team and customers.

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales, or other related fields

Microsoft Excel & Outlook

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Must be billingual

Excellent written and verbal communication skillsCompany Description

Must be able to commute to job site on a daily basis.

Schedule is Monday to Friday, must be able to work weekends depending on work load