Account Manager

Job Description

The ideal candidate will have their own customers and be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our services. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

Work cross functionally within the company to communicate with all stakeholders in customers' success

Develop transportation strategies for customers

Oversee day-to-day operations "Cradle to Grave"

Prospecting and procuring new clients

Create and maintain relationships with customers to better understand and achieve their needs

Make visits to our customers to identify opportunities for growth within our platform

Manage all reporting about the health of customers' accounts

Qualifications

7+ years of experience in logistics industry

5+ years of experience in freight brokerage

4+ years of customer acquisition and sales experience

Experience with Transportation Management Systems (TMS)

Previous account management experience

Articulate and well accustomed to a client facing role

Willingness and ability to travelCompany Description

Stronghold Freight Corp is a logistics provider that connect clients cargo with reliable carriers. Utilizing our technology, we provide top notch freight transportation services.