Harware Technican

Our Organisation

CipherTel is a leading licensed communications Carrier in Australia, based in Bunbury, Western Australia. With over a decade of experience, we specialise in engineering and building sophisticated networks, communication infrastructure, hardware and software projects to deliver reliable and high-speed network services to our customers.

Located in Bunbury, WA, our head office, network exchange, datacenter, and Network Operations Control (NOC) are complemented by a second data centre at QV1 in Perth CBD. We are a retail and wholesale Internet Service Provider (ISP), offering a range of services including NBN, ADSL, BDSL, microwave multipoint, Microwave Point To Point (MPTP), and managed fibre network builds.

At CipherTel, we pride ourselves on providing business-critical internet and data services to regional and remote clients across North West, Mid West, and South West regions of Western Australia. Our services include designing, engineering, and building communications infrastructure, such as towers, huts, and solar power plants, catering to medium to large enterprises, local governments, and utilities.

Offering turnkey network solutions, CipherTel specialises in WAN network engineering, IT support, CCTV, managed WIFI deployments, Domain/Mail Hosting, and data center facilities for data backup and remote VMs. Our team comprises network engineers, project managers, steel fabricators, riggers, and cabling technicians who are fully licensed in their respective roles.

We are committed to providing innovative IT and Telecommunications solutions that meet our clients' requirements, resolving complex and challenging communications logistics. Our mission is to offer true "Innovation in Communication" by delivering leading-edge advice and cost-effective services to our clients.

About the Role

CipherTel is seeking an experienced Hardware Technician to join our team for Newman, Western Australia, and surrounding areas. Your responsibilities will include:

Responding to inquiries about software and hardware problems

Installing and downloading appropriate software

Ensuring efficient use of applications and equipment

Implementing computer networks

Repairing and replacing electronic equipment such as modems, routers, switches, servers

Ownership of system security and disaster recovery planning processes

Troubleshooting and supporting server-related hardware and software issues

Documentation maintenance, policy creation, operational procedure recording

Ensuring optimal network performance and efficiency

Proactive assessment of computer site requirements and network enhancements

Establishment and maintenance of backups, recovery procedures, and security controls

Management of mobile device security across the organisation

Salary range AUD$75,000 to AUD$80,000

Candidates with an IT background and experience with troubleshooting servers, switches, and other network-connected equipment over a network environment are encouraged to apply.

Qualifications and Experience

An IT background

Experience repairing, installing, and troubleshooting servers & switches over a network environment

Strong knowledge of PC networking

Familiarity with the Microsoft Office suite - Word, Outlook & Excel

Ability to maintain job documentation

Positive attitude and willingness to learn

Flexibility and experience in rural area work

Valid driver's and motorcycle license

Experienced living in very remote communities and isolated environments

How to Apply

If you are a proactive and experienced Hardware Technician looking to join a dynamic team at CipherTel, please apply via the link and include a current resume and a covering letter outlining why you would be the ideal candidate for this role.

Apply at

Only shortlisted applicants will be contacted.

Recruitment Agencies are kindly requested to refrain from contacting us at this time.

Pre-employment checks, including references and police checks, will be conducted for candidates in later stages of the recruitment process.

At CipherTel, we value diversity and inclusion, welcoming applications from individuals of all backgrounds. We are committed to providing a supportive and inclusive working environment where all team members can thrive.

Summary of role requirements:

Flexible hours available

2-3 years of relevant work experience required for this role

Work visa can be provided for this role

Expected start date for role: 01 May 2024

Expected salary: $75,000 - $80,000 per year

Full time