Claims Adjuster Trainee

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

You must reside within 30 miles of Progressive's Miramar claims office at 14505 SW 27th Way, Suite 100, Miramar, FL 33027.

Duties & responsibilities (upon completion of training)

Determine coverage

Determine liability (who’s at fault for the damages)

Interview customers, claimants, and witnesses

Partner with appraisers/estimators to manage vehicle repairs

Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

Three years of relevant work experience OR

Bachelor’s degree OR

Two years relevant work experience and an associate degree

Schedule: Training: Monday to Friday 830am - 530pm. Post-Onboarding: Monday to Friday 9am - 6pm

Location: Miramar, FL. Candidates must reside within 30 miles of the Miramar office (14505 SW 27th Way, Suite 100, Miramar, FL 33027).

Compensation

Once you complete training (which includes passing any necessary testing requirements), your salary will be $56,000 - $60,000/year, however, during training, you will be paid an hourly rate based on your annual salary

Gainshare bonus up to 16% of your eligible earnings based on company performance

Benefits

401(k) with dollar-for-dollar company match up to 6%

Medical, dental & vision, including free preventative care

Wellness & mental health programs

Health care flexible spending accounts, health savings accounts, & life insurance

Paid time off, including volunteer time off

Paid & unpaid sick leave where applicable, as well as short & long-term disability

Parental & family leave; military leave & pay

Diverse, inclusive & welcoming culture with Employee Resource Groups

Career development & tuition assistance

Equal Opportunity Employer

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Schedule: Full-time