Dining Room Host/Hostess

Responsibilities and Qualifications:

The responsibility of our front counter staff is to provide the highest level of hospitality, continually going above and beyond to ensure guests have a remarkable experience.

Job Responsibilities (include but are not limited to):

* Use our CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, stay connected

* Provide Second Mile Service, going above and beyond to ensure excellent customer service

* Strive to build great relationships with guests

* Provide genuine hospitality and a welcoming environment for guests

* Maintain cleanliness in dining room (tables, chairs, floors, windows, etc.)

* Maintain cleanliness in restrooms, play area, foyer and parking lot

* Keep all condiment stations stocked and clean

* Ensure dining trays are clean and available to Front Counter throughout the shift

* Remove trash from dining room

* Support Front Counter operations when necessary (stocking, running, cleaning, etc.)

* Maintain strict adherence to Food Safety procedures

* Follow procedures to ensure Operational Excellence

Dining Room Host/Hostess Responsibilities:

Smile

Create and Maintain Eye Contact

Speak Enthusiastically

Make Emotional Connections with Guests

Honor and encourage others to follow the vision and values of the Restaurant

Multitask quickly, yet thoroughly

Focus on cleaning tables, sweeping, wiping windows and doors, changing trash

Connecting with guests as they dine by conversation and meeting their needs

Be team-oriented, adaptable, dependable, with a strong work ethic

Work on their feet for several hours at a time

Communicate effectively with guests and Team Members

Adhere to Chick-fil-A rules and dress code at all times

Other duties as assigned

Qualifications and Requirements:

Consistency and reliability

Ability to work in fast paced and crowded environments

Cheerful and positive attitude

Loves serving and helping others

Customer service oriented

Strong interpersonal skills

Detail-oriented

Able to multi-task

Works well independently and in a team environment

Be willing and able to work a flexible schedule

Have the ability to lift and carry 25-50 lbs on a regular basis

Have the ability to stand for long periods of time

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.