Fast Food Area Manager

Responsibilities

Leading multiple restaurants simultaneously

Coaching Restaurant Managers to ensure that store gains market share and achieve customer, people, and profit objectives

Drive customer excellence, facilities management, HR management, financial management, Informational management, risk management

Sales/ marketing and time management

High visibility leadership and management

Area manager success routine

Daily store audits with weekly and monthly feedback to managers

Regular Restaurant visits

Period and quarterly store audit routine

Attend Operations meetings and communicate with managers

Assist managers to draw up SMART plans

Following disciplinary procedures and chairing inquiries (presiding officer)

Assist with the opening new restaurants

Build and align and develop team according to company goals

Business annual planning (budget for the region)

Ensure that stores are profitable

Manage the local store marketing done by the Managers

Handle suppliers where necessary

Handle escalated customer complaints

Head Office inspections to ensure store is running operationally

Succession planning, people planning, and benching staff for senior positions

Requirements:

Business Management Diploma or Degree

3 years experience as an Area Manager - Fast Food or Restaurant Franchise managing multiple stores at the same time (8 stores minimum) (preferably Mc, Donald’s Burger King or KFC)

Micros/GAAP POS experience

Valid Driver's license

Own reliable transport

Must be able to travel extensively

Only SA Citizens will be considered