Windows System Administrator - ( Joiners)

Dear Candidate,

Warm greetings from Movate, Chennai !

We refer to your job application against our open positions.

Please find the Job description for Windows System Admin (L1 Engineer).

If you are interested to take up a career move with CSS Corp, please reply with your updated resume and with few details that are mentioned at the bottom of this email.

Position: Windows System Admin (L1 Engineer) - Immediate joiners

Experience: 2 Plus Years

Job Location: Bangalore

Shift: US- EST

Desired Profile:

Top Skillset required:

Active Directory Support

Windows Server

Networking Basic such as ( SAML, DNC, SAML, security/SSL, Network trace etc).

Job Responsibilities:

Provide technical support to Enterprise Accounts via phone, email and web tickets

Manage the customer expectations when they call support and coordinate with different operational teams on complex issues, or according to the process

Must have the ability to provide accurate initial information in time sensitive situations.

Work in a fast paced, high-pressure environment under minimum supervision, correctly diagnose a

customers issue and analyze its severity and urgency and act accordingly based on the business impact

Perform as the primary interface on internal escalation for different global support teams

Strong collaboration and coordination with the different global support functions and teams

Continuously improve and upgrade technical and professional skills through training, self-study, and certifications

Meet business objectives and team targets defined by management

Technical Skills:

Technical Skills (Core):

Database (ODBC connection, common DBs)

Networking (HTTP, network trace, DNC. Proxy, LB, APIs)

Windows OS (underlying Service, Domain, AD, process, security/SSL)

Authentication (Win AD auth, SAML, user/pass)

Troubleshooting (log analysis)

Technical Skills (Nice to have)

Third-party data source knowledge (SharePoint, Salesforce, OneDrive)

Python fundamental (or other programming related)

Knowledgebase documentation procedures (KCS is a plus)

Interested people reach out - Ranjith Babu ll Talent Acquisition Team ll ll