Sr. Lead Operator

At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.

3rd Shift: Friday-Sunday 4am-4pm (+Thursdays in Peak)

What you'll do here:

Follows and enforces all facility and department safety rules, including conducting safety walkthroughs and training of other associates

Reports all injuries or prohibited activities to manager on a very timely basis

Conducts quality meetings, communicates quality metrics within the department and escalates quality issues with management, technical staff, and other shifts

Conducts discussions with associates and communicates all production and quality metrics within the department

Creates cross-training matrix to show the cross-training needs of the department

Works with forecast planning and sets goals for the departments

Understands and executes whatever it takes for on-time fulfillment of all products

Maintain a good professional relationship with all associates, Leads, Shift Managers, Technicians

Assist operators by answering questions and demonstrating operations

Make recommendations for new procedures

Review with Shift Manager any personnel needs/issues on a daily basis

Ensure all work processes are completed accurately and according to work instructions

Ensure all proper start of shift, end of shift, job tickets, and end of shift pass-downs are completed fully at the end of each shift or before product moves to another area

Fill in for Leads in your department as needed.

Fill in for Shift Manager when needed and know and understand how to complete all shift communications

The skills you'll bring:

Previous Manager, Supervisor, or Lead Operator experience in manufacturing or equivalent experience

Experience with high volume repetitive manufacturing

Ability to work at a fast pace, stand for long periods of time (12 hours+), and work flexible hours when needed

2 Year Associates Degree preferred

Working knowledge of Microsoft Outlook, Word, Excel

Detail oriented and has good record keeping skills

Excellent communication skills

Able to work in a culturally diverse environment

Must be dependable, reliable and have a good work ethic

Able to lift up to 50 lbs., crouch, reach, bend and perform repetitive actions with hands and arms

Highly adaptable to change and possess willingness to learn new jobs

Willing to handle crucial conversations

Able and willing to work in other Production Departments on the Manufacturing floor when business needs

Candidate must be 18 years or older.

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.

This position will accept applications on an ongoing basis until filled.