Receptionist

Overview:

Position Overview

The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages.

What are the day-to-day responsibilities?

Meet and greet customers in a professional manner

Operate switchboard telephone system

Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold

Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave

Provide basic information to callers who have general inquires

Assist with filing duties and other administrative tasks as needed

Prepare sales and service gas tickets for the Accounting Department

Serve as a backup to the Sales Department Cashier

Assist the General Manager with various clerical duties as needed

Attend meetings and trainings as scheduled

Perform other duties as assigned

Be friendly, professional, courteous and efficient when working with all customers and employees

What are the requirements for this job?

High School diploma or equivalent

Possess excellent written and verbal communication skills

Ability to operate a multi-line switchboard

Ability to read and comprehend instructions and information

Ability to work well with the public

Permanent