Benefitfocus Sr. Program Manager, Public Sector

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

About Benefitfocus:

Benefitfocus, Inc., a Voya company, is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served numerous consumers on its platform that consists of an integrated portfolio of products and services enabling clients to shop, enroll, manage, and exchange benefits information more efficiently. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental, and other voluntary benefits plans as well as wellness programs.

Get to Know the Opportunity:

Primary point of accountability to business partners and other parties for project planning, day-to-day execution, management, implementation, readiness, and reporting of large and significant projects or small to large programs (typically $5M-$15M) where scope is subject to change, contains high complexity, and high degree of risk, large number of resources, and complex organizational change issues that support moderate to complex business unit or corporate goals. May be responsible to provide management and oversight for a business or IT portfolio. In every case, project/program objectives address complex business goals. The projects/programs will span multiple IT and/or business areas. Accountable to manage and monitor project tasks and controls during portfolio planning, project planning, and delivery activities to ensure on-time and quality outcomes are met within scope and budget. Work with a high degree of autonomy and apply expert/leading project and program management knowledge, skills, tools, and techniques to project deliverables, processes, communications, presentations to meet or exceed stakeholder needs and expectations. Understand, apply, promote, and contribute to Voya delivery methodologies, standards, and tools.

PLEASE NOTE: Work location for this role is FLEXIBLE! This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule.

The Contributions You’ll Make:

Accountable to business sponsor(s) and management to drive delivery of quality solutions tied to clearly understood business problem(s) and benefit(s).

Establishes strong working relationship and trust with senior leadership; comfortably shares perspective and insights.

Strong soft skills and judgement; understands that leadership and people skills are critical success factors.

Deliver project/program/portfolio objectives on-time, with quality, within scope and budget in order to meet or exceed stakeholder needs and expectations.

Develop, manage, monitor, and report on all project, program, and/ or portfolio tasks, activities, controls, deliverables, and reports; and/or provide management and oversight for a business or IT portfolio.

Demonstrated ability to be disciplined and flexible at the same time.

Promote early awareness, communication, transparency, and mitigation planning of critical dependencies, risks and issues within project.

Provide input into business strategies and direction that determine and shape projects.

Supply accurate project estimates and tightly manage project budget, approved funding, forecasts, and actuals.

Ability to understand and articulate what is critical and what is noise; keeps team focused on the priorities.

Understand, apply, promote, and contribute to Voya delivery methodologies, standards, and tools.

Look for and champion opportunities to reduce cost and improve efficiency while delivering on all commitments.

Demonstrated ability to drive simplified solutions to complex problems to enable positive outcomes.

Influences and inspires without control; self-aware; applies good judgement; leads with passion; strong team building skills; sets positive tone; easy to get along with and at the same time commands respect; demonstrates courage.

Demonstrated ability to create open environments conducive to freely share information and ideas; listen and effectively communicate with clarity and precision.

Effectively, clearly, and concisely communicate in all methods (verbal, written, presentation) to all levels of the organization.

Exercise independent and fair consensus building skills when conflicts arise.

Anticipate and head off problems that can jeopardize delivery, budget, customer readiness, and customer acceptance.

Adapts quickly to and effectively manages changing environment and personal/organizational dynamics.

Proactively identifies, communicates, and manages a holistic view of project/program milestones including dependencies and impacts across projects/programs/portfolio.

Manages to business outcomes to ensure customer expectations are met and program goals are achieved.

Remove barriers to enable project team to complete objectives no matter how difficult.

Proactively coach and mentor members of the PM community across the enterprise.

Work with a high degree of autonomy.

Other duties as assigned.

Required Knowledge & Experience:

Minimum of 10 years working on related implementation projects.

5+ years of experience within benefits administration.

Demonstrated ability to apply judgement in all scenarios.

Leading understanding of project management principles.

Proven ability to apply expert/leading project management and program management skills, tools, and techniques to project deliverables, processes, communications, and presentations.

Expert knowledge of a project lifecycle.

Proficiently utilize current project and/or portfolio planning, reporting, and support tools.

Proficiently develop, manage, monitor, and appropriately report on programs, projects, portfolio and/or project tasks and controls.

Develop business case, understand it thoroughly, and continually monitor projects or programs against it to ensure benefit realization.

Continuous learner; quickly adapt to changing environment and personalities.

Experience interacting with and influencing senior members of management.

Strong interpersonal and communication skills required.

Preferred Knowledge & Experience:

Bachelor’s degree in a related field strongly preferred.

Experience within SaaS field and/or working with Public Sector customers preferred.

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Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya may offer incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$111,150 - $138,940 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

Health, dental, vision and life insurance plans

401(k) Savings plan – with generous company matching contributions (up to 6%)

Voya Retirement Plan – employer paid cash balance retirement plan (4%)

Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.

Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.

Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.

Team Mentality: Partnering effectively to drive our culture and execute on our common goals.

Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.

Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

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Remote/Remotely/Tele/Telecommute/From home