Senior Logistics Coordinator Senior Process Associate English On

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for the role of Senior Logistics Coordinator – Senior Process Associate – English – On site Johannesburg

Responsibilities

• Responsible for ensuring that the delivery and supply chain processes for the product are operated in a cost-effective manner and provides the relevant goods and services to the end consumer

• Coordinate with inbound and outbound logistics teams to have logistics tasks and activities completed and service levels for key performance indicators are met

• Coordinate the shipping of products from point of origin to destination. Includes extensive collaboration with relevant third parties

• Identify proactively issues pertaining to logistics and transportation, escalate to client stakeholders and drive resolution of issues

• Track delivery of products to end customers

• Provide any administrative support that is required by the logistics or supply chain function of the client

• Leverage client provided technology tools to execute logistics and supply chain management tasks

• Develop reports and dashboards for the logistics coordination processes at a pre-determined frequency

• Communicate with the client stakeholders’ data and analysis, issues, and resolution status

• Handling Exports into Angola, East Africa and DRC

• Creation of shipping documentation required for exportation

• Assistance with creation of logistics quotes

• Checking of carrier invoices to ensure correct fees as per rate card

Qualifications we seek in you!

Minimum qualifications

• Good understanding of logistics and transportation processes including basic understanding of compliance rules for logistics

• Understanding of South Africa import process

• Understanding of Inco-Terms

• Understanding of international supply chain models (Buyer/Seller and Exporter/Importer rules and risks

• Excellent communication skills (engage with client stakeholders, suppliers, logistics providers)

• Basic negotiations skills to engage with suppliers and logistics providers

• Good understanding data management, reporting and basic data analysis

• Advanced MS Excel skills (e.g.: excellent handling of pivot tables)

• Should be familiar with and/or have worked with Business Intelligence tools such as MS Power BI

• Should be able to multi-task, prioritize and handle quick-turn projects

• Have good presentation and communication skills

What can we offer?

• Attractive salary;

• Stable job offers - employment contract

• Work in a multicultural and diverse environment with employees from over 30 countries

• Genpact supports professional tranings and great career development opportunities

• Free access to our award-winning learning platform

• Benefits such as Medical Aid, Retirement and risk benefits

In case Genpact does not respond to your application within 30 days, please consider it was not successful for the current recruitment process for this role.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Schedule: Full-time

Travel: