Contact Center Specialist I 3 to 5 Years I Noida

Responsible for calling insurance companies in US to analyze the claims and follow up on outstanding Account Receivable (AR).

Capable to capturing denials.

Appeal to insurances for pending claims.

End to End knowledge of RCM (revenue cycle management) process.

Primary Skills

2-3 years’ Experience in international BPO, specifically in a Voice, Backend and Email Handling process.

Handle customer issues, escalation calls and coordinate with different functions, case management.

Excellent communication (written and verbal) and comprehension skills in English.

Secondary Skills

Willing to work in 24/7 environment.

Open to Work from Office.