Requirements:
Bachelor's Degree or equivalent in human resources, business, or related field preferred
Japanese language skills required (Must be an N1 Passer or a Native Speaker)
Can accept N2 passers with an HR background .
HR experience is not a requirement but is preferable but must already have a working experience in any field.
Strong written and verbal communication skills
Ability to plan and prioritize workload.
Ability to use own initiative but work under instruction as required.
Ability to work as part of a team and alone with a can-do attitude.
Maintain good working relationships with colleagues across HR.
Ability to provide a high standard of customer care.
Methodical and organized approach.
Quick Learner and self-motivated.
Flexible and Adaptable to Changes.
Working knowledge of Excel and Word will be preferred.
Willing to be assigned on a rotating shift.
Amenable to work in a hybrid setup (2x WFH/week) in Taguig
Responsibilities:
Client Focus
Perform day-to-day HR Services operations pertaining to Tier 2 Regional HR Services and Tier 1 country-specific processes
Ensure adherence to identified service level standards and metrics
Administer ServiceCentral resolutions based on assigned access and other HR systems-related support
Assists with maintaining accurate employee records including associate personal files
Participate in ad hoc projects pertaining to Human Resources and/or office-wide issues
Teamwork
Follow the defined processes in HR Services
Participate in process efficiency, monitoring of workload, and the implementation of continuous improvement projects
Identify the potential for better team efficiencies and collaborate with the leader on their implementation
Integrity
Responsible for keeping employee data accuracy and privacy
Facilitate correct data entry for the new hires keep the data records for the existing employees and put the changes to the HRIS
Respect
Sharpen expertise and deep knowledge of the HR issues to gain credibility in different areas
Enrich the processes and the value-added services for the internal customer
Excellence
Facilitate professional excellence through quality delivery of HR Services tasks, expertise in process mapping and process designing
Summary of role requirements:
Flexible hours available
1 year of relevant work experience required for this role
Working rights required for this role
Full time