Specialist - Scrum Master

Why Nasdaq

When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective.

Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.

Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.

What we offer

Customer Success is an integral part of Nasdaq's growth and success. This division's mission is to continuously enhance the Nasdaq Customer experience in how they consume the Nasdaq software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Nasdaq from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.

Team and Role Overview

We at Adenza have a phenomenal opportunity for creative, curious, solution-minded individuals. In this role you will play a key role in redefining Cloud Operations project delivery function by embracing Agile project management approach. This is a chance to define the project delivery methodologies and metrics from the ground up in a quick pace dynamic environment.

Responsibilities

Lead and facilitate all Scrum events, including Daily Stand-ups, Sprint Planning, Sprint Review, and Sprint Retrospective, ensuring they are effective and time-bound

Support the operations team in achieving their Sprint goals by removing impediments, encouraging a self-organizing team, and ensuring that the team follows the Scrum framework

Collaborate with the Operations team management to maintain and refine the Ticket Backlog, ensuring that it is accurately prioritized and ready for Sprint Planning

Encourage a culture of continuous improvement by identifying areas where the team can improve its processes, efficiency, and quality of work

Proactively identify and handle risks and issues that could impact the successful delivery of the Sprint and work with the team to mitigate them

Maintain and report on Agile metrics and team progress, helping the organization supervise and understand its performance

Provide mentorship and coaching to principles and practices, encouraging a deep understanding of Agile methodologies

Act as a liaison the operations team and stakeholders, ensuring visibility, open communication, and alignment with business goals.

Address impediments within the team or with external parties in a constructive manner, promoting collaboration and resolution.

Skills and Requirements

Bachelor’s degree

Scrum-related certification

A minimum of 5 years of work experience in Agile SaaS software delivery, with at least 2 years of experience as a Scrum Master

Understanding of software development processes, Agile methodologies

Familiarity with ITIL framework

Excellent communication and interpersonal skills, with the ability to facilitate meetings and convey complex ideas effectively

Strong problem-solving and conflict-resolution skills

Demonstrated leadership and servant leadership skills

The ability to adapt to changing situations and facilitate a team's response to evolving requirements

Strong organizational and time management skills to manage multiple tasks and priorities

A commitment to teamwork, collaboration, and the success of the development team across the globe

A willingness to stay current with the latest Agile and Scrum practices and methodologies

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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