Plastic Surgery Medical Assistant

Job Description

General Nature of Work

The Plastic Surgery Medical Assistant is responsible for providing outstanding patient care to both pre- and post-operative patients. They exemplify a positive attitude and support the team’s effort in providing a world-class experience to every patient. They will be able to multitask and work well in a fast-paced environment. They will also support the team’s initiative in achieving and surpassing sales goals by recommending the practices products and services.

JOB RESPONSIBILITIES

Sets up rooms, sterilizes equipment, inventories supplies, prepares the instruments and equipment required for procedures (both pre and post procedure)

Assists provider with office visit including rooming patients, recording vitals, obtaining patient consent, prepping patient for surgery, scribing for provider, and updating patient medical record accordingly.

During the operation they will be responsible for passing instrumentation and sterile supplies to provider, will also assist with suture removals and injections.

Assists with administrative tasks including prescription refills, referrals, medical record updates, and patient education.

Documents historical patient care by taking patient photographs and scanning all pertinent information into patient medical record

Maintaining an overall sterile environment throughout the surgery and keeping operating rooms sterile requires

Properly documents follow up care instructions for patient; performs follow up calls to patients post procedure

Demonstrates a professional demeanor and appearance, is trustworthy and punctual

Performs additional duties as assigned.KNOWLEDGE, SKILLS, and ABILITIES

KNOWLEDGE

Knowledge and understanding of payer medical policy guidelines while utilizing these guidelines to manage authorizations effectively

Knowledge of Microsoft office including but not limited to Excel, Word, PowerPoint etc…SKILLS

Demonstrates initiative to provide quality of services and improve efficiency

Maintains positive working relations with co-workers

Time management skills

Detail oriented with above-average organizational skills

Excellent customer service skills and communicates clearly/effectivelyABILITIES

Ability to plan and prioritize to meet company deadlines

Ability to maintain HIPPA compliance

Ability to understand and interpret policies and regulations.

Ability to prepare documents in response to complaints and inquiries

Ability to examine documents for accuracy and completenessMINIMUM QUALIFICATIONS

High School Diploma or equivalent REQUIRED

3 years previous experience in a healthcare setting as a surgical technician REQUIRED

Modmed EMA EMR experience a plus

Must be able to communicate effectively with physician, patients, co-workers, and vendors

Current Basic Life Support (BLS) certification preferred

Detail oriented/critical thinking and able to handle multiple tasks.

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