Signature Banking Representative-Full-Time

Job Description

PB&T Bank has been fulfilling financial needs and exceeding our customers' expectations since 1889. We are a full service bank, providing products and services for individuals and small businesses, specializing in commercial and construction lending. Over the years, PB&T Bank has endured and become a stronger, more secure bank, while remaining independently owned and operated, allowing for a more personal banking experience.

Our customers have come to know they can trust and count on PB&T Bank for excellent customer service and equally excellent products.

We stand by our Signature Banking culture which is the highest level of customer service each customer receives from an employee of PB&T Bank. Building relationships with internal and external customers based on confidence and trust that PB&T Bank is conducting banking business by taking ownership of customer needs and providing follow up after resolution. We put customers at ease knowing we have completed transactions to the best of our ability. PB&T Bank employees take pride and responsibility by placing their signature on all accomplished work.

Job Type: Full Time

Pay Range: $18-$21 Hourly Depending On Experience

Benefits

Competitive Pay

Health and Dental with generous bank contribution

Vision and other supplemental benefits

Bank Paid Group Term Life, Long-Term Disability, Accidental Death Insurance

Vacation earned after 90 days

Sick Time earned on DOH

Birthday Time Off

401(k)

Employee Assistance Program

Referral Incentive Program

Flexible Spending Account

General Purpose

This position is responsible to provide professional and exemplary customer service to our bank customers by processing deposits and paying out funds in accordance with bank procedures, promoting and cross selling financial products and services, including but not limited to depository, investment, loan and trust products. Manages the customer relationship to include identification, prospecting and cross selling our products. Actively pursues potential new customers using effective selling techniques that creates interest and follow through to obtain the business.

Essential Duties/Responsibilities

Comply with requirements of Signature Banking

Processing deposits and pay out funds in accordance with bank procedures

Assists customers with personal and business accounts, while promoting and selling additional products and services. Displays knowledge and proficiency in administering the bank’s products while building long-term customer relationships

Sells and promotes a variety of deposit products and services to customers. Actively pursues potential customers using effective selling techniques that create interest and follow through to obtain the business

Directly assist customers with loan requests for a variety of consumer loans

Basic understanding of safe deposit rules and regulations. May be required to open new safe deposit accounts and allow customers’ access to Safe Deposit Boxes, if applicable

Process loan payments, prepare and verify cashiers checks, process night drop deposits, process Travelers Cheques and redeem Savings Bonds

Analyze and identify possible money laundering activity in accordance with anti-money laundering guidelines

Balancing assigned cash drawer daily within the established guidelines, reporting any differences Balancing the vault, coin machine or cash dispense machine when applicable

Performing other duties and responsibilities as assigned

Regular predictable absences

Other Duties/Responsibilities

Performing other duties and responsibilities as assigned

Knowledge

Basic accounting knowledge

Principles of Banking

Check negotiability

Proficient in the use of Microsoft Office software: MS Word, Excel, Outlook, etc.

Accurate data entry skills

Detail oriented

Skills

Ability to communicate effectively, both orally and in writing with customers, co-workers and vendors

Effective organizational and time management skills

Ability

Prioritizing and meeting critical deadlines

Attention to detail

Handle multiple projects and details simultaneously

Commit to a high level of confidentiality

Work well in a team environment

Reasoning and Problem solving

Education

Successful completion of High School Diploma or G.E.D. Certificate

Experience

One year of accurate cash handling.

One year customer experience.

One year of sales experience.

Equipment

Personal computer

Telephone, telephone headset, fax machine, scanner and copier

Calculator and 10-key

Branch captured machine and scanner.

Document encoder, currency counter, and coin sorter

Physical Demands and Work Environment

The physical demands and the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit or stand for long periods of time and repetitive arm/hand movements while operating a computer or equipment. This position is fast paced with frequent interruptions. The employee is occasionally required to reach with hands and arms; stoop, kneel, or crouch. Proper lifting techniques are required to lift, pull, push and/or move objects weighing up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change as the needs and/or requirements of the job change deemed by the employer.