Patient Services Assistant

Job Description

TherapySouth was founded in July 2006 by Steve Foster, PT, LAT. His vision was that TherapySouth would be a therapist-owned practice, specializing in "hands-on care, close to a patient's home or work". All of our clinics maintain a friendly atmosphere that helps patients feel at home in their surroundings. Having several locations allows patients to conveniently attend physical therapy two to three times per week to improve their daily functions. We know our patients' names when they walk in the door of our clinics!

At TherapySouth, we are dedicated to keeping our Core Values at the forefront of our minds. We believe in:

· Perseverance

· Faith

· Family

· Compassion

· Integrity

· Service

· Giving

· Fitness

TherapySouth is looking for a talented team-player for our entry-level Patient Services Assistant position! This position will split their week between our Helena and Homewood clinics. If you are interested in joining our dynamic team, please apply below!

The Patient Service Assistant is responsible for assisting with all day-to-day operational and administrative aspects of the clinic.

Essential Functions:

1. Demonstrate outstanding customer service.

2. Answer the phones.

3. Greet patients as they come in the door.

4. Schedule new and returning patients.

5. Scan necessary documentation into patient’s electronic account.

6. Faxing and fax management

7. Collect OTC payments in accordance with Patient Payment Guidelines.

8. Contact referrals the same day as received and attempt to schedule appointment within 24 hours.

9. Maintain up-to-date referral log.

10. Medical record management

11. HIPAA

12. Demonstrate good basic computer skills.

13. Comply with all company policies and procedures as well as State and Federal regulations.

Company Provided Benefits:

· Competitive pay with performance-based merit increases.

· Health, Dental and Vision Insurance.

· Paid Time Off + Holidays.

· Retirement plan with company matching.

TherapySouth is an Equal Opportunity Employer.