Hotel Front Desk Receptionist

Job Description

$11.75Responsibilities:

Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

Connect with the housekeeping department to ensure guest accommodations are ready

Mitigate customer complaints as needed

Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers

Perform regular bookkeeping duties: make sure hotel guest information is current and correct Qualifications:

Has experience answering telephone calls and troubleshooting stressful situations

1+ year of hotel industry experience or related job preferred

Has previous experience or working knowledge of Microsoft Office and reservation management systems

High school graduate, GED recipient, or equivalent

Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skillsAbout Company

We are a 176 room hotel in the heart of College Station, Texas, located literally across from Texas A&M University. We are looking for fresh, new, energetic, and customer-focused individuals to join our diverse team. We offer competitive pay and a low stress work environment. This is an ideal job for Texas A&M students looking for a good paying, and low stress job while in school!