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Housekeeper (Weekend Premium)

Company:
Suburban Inns
Location:
Beechwood, MI, 49424
Posted:
April 23, 2024
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Description:

Job Description

The Hampton Inn is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!

Housekeeper:

Part-time,

Daytime shifts only, some weekends required (Sat-Sun)

Our pay starts at $17/hour+, based on experience

$2 Weekend premium

As a Housekeeper you would be responsible for the cleaning and overall appearance of guest rooms, hallways, and public areas while following Suburban Inns’ Core Values and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied.

Our Benefit Package includes:

Employee and Friends & Family hotel and restaurant discounts

Earned Paid Time Off for ALL Team Members

Insurance (health, vision, dental, life) for full time Team Members

Flexible schedules

Holiday Pay

8 hours of paid volunteer time per year

Advancement opportunities

Monetary recognition program

Monetary referral program

100% paid maternity/paternity or adoption leave for those who qualify for FMLA

Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Essential Functions:

Report to work in uniform presented professionally, neat, and clean

Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued

Anticipate and meet the needs and expectations of our guests, then go one step further

Communicate regularly with the Executive or Assistant Executive Housekeeper to ensure all early outs, late check outs, etc. are taken care of accordingly

Stock housekeeping carts with supplies and amenities needed throughout the shift

Clean rooms according to Suburban Inns and Hilton standards

Scrub floor, shower, bathtub, sink, and toilet in bathroom

Remove all used guest amenities, linens, and garbage

Restock amenities (i.e. coffee, soap, shampoo, etc.)

Make beds while checking for damaged or stained linen at the same time

Dust and clean room furniture, decorations, appliances, and structural surfaces (i.e. wall fixtures, windowsills, vents, etc.)

Vacuum entire bedroom and hallway outside the door to the room

Complete extra tasks assigned (hallways, storage, extra items)

Return any room service trays to the break room

Return roll-aways and cribs with fresh linen to the appropriate storage rooms

Transport all dirty laundry to the laundry room

Sort dirty laundry according to type, while looking for stained linen at the same time and keeping those separate

Inspect rooms for safety and report any maintenance issues to the Executive or Assistant Executive Housekeeper

Report any special room issues (i.e. damage, smoke, pets, etc.) to the Executive or Assistant Executive Housekeeper

Report all missing or broken items and lost and found items to the Executive or Assistant Executive Housekeeper

Communicate to the Executive or Assistant Executive Housekeeper when rooms are cleaned

Ensure that all standards set by Suburban Inns and Hilton are being followed at all times, while also maintaining a minimum of two rooms complete per hour

Assist in keeping all storage rooms organized

Maintain a positive attitude throughout the shift, and keep Team Member morale high

Follow all Suburban Inns Processes

Exhibit regular and recurrent attendance records

Other duties as requested by management

Position Requirements:

Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills

Formal Education and Job-Related Experience: None

License, Training, and/or Certification Required: Hazcom Training, Bloodborne Pathogen Training (may be completed upon hire)

We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Hilton’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

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