MedSpa Front Desk Associate

Job Description

Salary: $17-22 / hour

Coastal Medical Aesthetics is looking for a skilled and organized medical front desk associate to join our team. The candidate will perform a combination of administrative and clinical tasks, and a key part of our overall client delivery team. As the first point of contact for most clients, the candidate will be responsible for creating a maintaining an environment where all clients feel welcomed, valued, and supported!

FLSA Status: Non Exempt

Duties/Responsibilities:

Greeting clients professionally both in person and on the phone

Quickly answering or properly referring questions and issues

Optimizing provider schedules and client satisfaction with efficient scheduling

Notifying providers of client arrivals

Updating practice management software with appropriate client notes and client documentation

Verifying financial records and collecting patient charges with the practice management software

Supporting office inventory and equipment by anticipating supply needs and expediting supply orders

Checking-out clients and ensuring billing accuracy

Required Skills/Abilities:

Strong customer service orientation

Professional phone etiquette

Excellent organizational and interpersonal skills

Attention to detail

Flexible work schedule depending on clinic needs

Conflict resolution skills

Ability to multi-task and adapt to change

You're a team player!

Access to reliable transportation for coverage at other office locations

Experience with Zenoti and GoHighLevel a plus

Additional Information:

Part-time position with full-time potential

Access to Allergan training and support as a top 1% nationwide account

Employee discounts on treatments and products

We currently have 4 San Diego locations (Encinitas, Del Mar, 4S Ranch, Carlsbad)

Our company takes pride in working hard but has created a fun, supportive, family-oriented environment. If you are a team player with a winning personality, we encourage you to apply. We look forward to hearing from you!

Physical Requirements

Prolonged periods sitting at a desk and working on a computer

Must be able to lift up to 15 pounds at times