Job Description
Job description
We are looking for a front desk receptionist in our office who is friendly, positive, organized, motivated and a team player! Someone who can work M-F in a growing, fast paced environment. You will have some opening shifts as early as 7:45am or a closing shift, staying as late as 5:30pm. Candidate will work primarily in our Austin location but will be required to fill in at other locations for the purposes of PTO coverage, Staff Trainings, etc. (Buda, Dripping Springs, Manor).
Some responsibilities will include:
Answering phones
Scheduling appointments for multiple locations & doctors
Knowledge of insurance policy types and authorizations
Pleasantly greets all patients and visitors
Patient check-in and check-out
Enters patient demographics, charges and payments with much attention to detail and accuracy
Verifying insurance Eligibility and Benefits
Managing Referrals and Referral Authorizations
Knowledge and Management of Pre-Certifications
Confirming Appointments
Executing Recalls
Upkeep of reception and waiting area
Office Supply Ordering
Ability to work in a fast paced environment
Required to travel to other locations (Austin Buda, or Manor) as required
Fast learner
Other duties as assigned'
'COVID-19 Precaution(s): Personal protective equipment provided or required
Temperature screenings
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
5PM
Typical start time:
8AM
Typical end time:
5PM
Work Remotely
No
Job Type: Full-time
Salary: From $16.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
COVID-19 considerations:
Employees are required to wear a face mask, face Shield and get temperatures checked at the beginning and middle of their shift. Patients are screened, required to wear a mask and get their temperatures check upon arrival. Waiting rooms closed.
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Work Location: In person
Southwest Dermatology & Vein is a leader in the fields of dermatology and vein surgery. We are committed to providing the utmost in customer service and creating an inviting, personal experience for each patient and the community we serve. This is cultivated through our staff and expertly trained physicians.
We are continually building a team of dedicated, hard-working staff who are committed to providing our patients an outstanding level of service. We recognize that each employee brings a unique blend of experience, passion and integrity to their role. Southwest Dermatology & Vein is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive culture for our team. Benefits and 401K options are available for full-time employees.
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