Analyst, HR Helpdesk

Grow your career with us

Here at Averis, our common purpose is to improve lives by developing resources sustainably. Our people are crucial in helping us to realise our vision to be one of the best Global Business Solution (GBS) organization to support our customers in creating value for the Community, Country, Climate, Customer and Company.

Role Summary:Coordinates and administers a variety of programs and activities covering multiple HR activities.

Responsibilities:

You are on a journey to join an exciting Company and be part of our success story. Here we will equip you with the know-how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities:

• Provide first line support for any human resources related issues and problems

• Provide assistance by phone, email and/or using a ticket management system to track the issues raised.

• Offer first call resolution advice to employees related to standard human resource policies.

• Create a positive customer support experience, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude

• Work collaboratively with the Business Groups and other HR team

• Rotational administrative work to support FA team in the areas of barcode printing.

Requirements:

To be successful in this role, it is recommended that you should have the following skills and qualifications:

• A degree in the related job field.

• Those with 1 to 2 years of working exposure or experience in a similar role will have an advantage but not essential.

• Willing to relocate to the job location.

When you send us your resume and personal details, it is deemed you have provided your consent for us to keep or store your information in our database. All the information you have provided is only used for the recruitment process. Averis will only collect, use, process or disclose personal information where and when allowed to under applicable laws.

Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you receive no response from us within 60 days, please consider your application for this specific position unsuccessful. We may contact you in the future if there are opportunities that match your qualifications and experience. Thank you for considering a career with Averis.

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