Group General Manager

A brilliant opportunity has arisen to join Aramark UK as Group Manager sat within our Education sector and responsible for Colchester Institute, based primarily at Colchester, CO3 3LL.

As Group Manager reporting to our Director of Operations, you will be tasked with developing and executing strategy, advocating for your client, encouraging dedication, driving engagement, and delivering positive financial results. The Group Manager owns the operations of food service accounts by ensuring areas of responsibility meet objectives and client expectations and will be responsible for both Braintree and Colchester sites.

Within this role you will be responsible for breakfast and lunch service for students and staff, in addition to managing hospitality and events. Colchester has a main dining room and two coffee shops with a smaller extended coffee shop and quick service offering at Braintree.

Job Responsibilities

Overall ownership and accountability of operational management and financial performance of the sites

Work closely with the Head Chef to ensure correct stock level

Ensure OpX and waste management processes are in place and weekly reviews are completed for production

Champion excellent customer service and effectively implement all customer communication tools provided by marketing in order to build sales

Ensure RRP is maintained as per company policy and that the tariff in all areas meets client / company requirements

Implementation of schemes including new products, planograms, procedures, and menu specifications, ensuring they adhere to Aramark guidelines and brand standards

Work and develop good commercial relationships with suppliers, ensuring receipt of service and quality levels required to obtain the highest financial return

Knowledge of all applicable personnel policies, labour laws and agreements

Ensure strict compliance with Aramark Hygiene and Safety requirements

Prepare and manage accurate projections for all P&L accounts including raw materials, wages etc

Oversee the performance evaluation process for staff on site to ensure this is conducted in a timely manner and based on agreed objectives and targets. Annual reviews for all staff are completed

Plan and lead team management meetings and daily briefings

Lead appropriate contract negotiations with client to achieve contract sign off (New business / retentions / scope changes)

Identify & unlock opportunity for growth

Develop strategic plans & value proposition

Experience Required

Hospitality/ Catering background

People management experience

Good client communication skills

Computer skills

Knowledge of finance systems

Full clean enhanced DBS is required

Education

About Aramark

Northern Europe - Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

Northern Europe - About Aramark

Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at

All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.