Key Responsibilities:
Responsible for day-to-day activities/assignments of computer operations staff and the follow-up of their work performance
Responsible for day-to-day operations, ensuring scheduled work is completed on time, as well as accounting for unscheduled production and maintenance
Works closely, and in coordination with, other operators to ensure proper knowledge and task turnover takes place between shifts
Identifies and resolves computer system problems
Skills & Qualifications:
5 years of experience in the operation and support of a variety of computer systems
Mainframe experience
Experience with:
Resolving abends
ServiceNow (SNOW)
Splunk
JES2/MVS Tivoli
Scheduling packages (Zeke/Zebb, Control-M)
Ability to:
Maintain tape libraries
Monitor computing platforms
Notify customers of problems
Operate console systems
Troubleshoot computing platforms
Education/Certifications:
High School Diploma or equivalent
Location: Ashburn, VA
Schedule is 7 days on, 4 days off, 4 days on, 7 days off.
The salary range for this position is $55,000 to $70,000. Actual compensation within that range will be dependent upon the individual’s skills, experience, and qualifications.
23-00675, Data Center/Mainframe Technician