L&D Specialist

Responsibilities:

Conduct training needs analysis and propose training programs

Plan, organize, facilitate and evaluate Internal training programs

Coordinate training arrangements and negotiate contracts with external training providers

Process payment for training requests

Keep training records updated and follow up training results and progress; Manage LMS

Process training bonds and monitor for exit clearance

Coordinate with managers and HODs about training concerns and other projects

Other tasks that may be assigned

Requirement

Bachelor's degree in Education, Mass Communication or AB Communications. Any equivalent.

Excellent English and Chinese communication skills (Written and Verbal).

Experienced in training field for Customer Service, Operations, Sales or Marketing

Background in BPO is a plus.

Background in training or IT experience for Expatriates is a plus.

Intermediate skills in MS Office skills (Excel, PowerPoint, Word).

Background in handling different learning management systems is preferred.

Ability to work collaboratively with team members.