Operations Supervisor (Canrig) - Kuwait

JOB Summary

As the Operations Supervisor for Canrig in Kuwait, your role will be central to managing and expanding our aftermarket services for drilling equipment such as top drives, catwalks, and iron roughnecks. This position requires an autonomous, proactive individual with deep knowledge of the drilling equipment aftermarket, capable of handling diverse business functions including business development, field service operations, and customer support with limited in-country assistance.

DUTIES AND RESPONSIBILITIES

· Direct and expand the aftermarket services for Canrig's portfolio of drilling equipment in Kuwait, including but not limited to top drives, catwalks, and iron roughnecks.

· Cultivate and enhance customer relationships, identifying new aftermarket opportunities and ensuring client satisfaction.

· Manage the day-to-day operations, focusing on the maintenance, repair, upgrade of drilling equipment and field service deployment.

· Handle financial aspects such as budgeting, cost control, and monitoring of financial performance with an emphasis on profitability in the aftermarket sector.

· Implement strategies to ensure operational excellence in aftermarket services, focusing on quality, cost management, timely delivery, and responsive service.

· Develop and execute action plans for the aftermarket segment, aligning with Canrig’s strategic objectives and financial targets.

· Maintain a comprehensive understanding of the Kuwaiti market for drilling equipment aftermarket services, adapting strategies to local needs and trends.

· Uphold and promote Quality, Health, Safety, and Environmental standards in all aftermarket operations.

· Actively engage in and support company initiatives aimed at promoting safe working, environmental protection, and continuous improvement in the aftermarket sector.

Qualifications, Experience, and Knowledge Required:

· A degree in engineering, science, business, or a relevant field, with significant experience in the drilling equipment aftermarket.

· Minimum 5-7 years’ experience in a similar role, preferably with a focus on aftermarket services for drilling equipment.

· Proven expertise in managing aftermarket operations, including knowledge of drilling equipment.

· Demonstrable leadership and communication skills, with the ability to motivate and influence teams and clients.

· Experience in developing and implementing strategies for the growth and efficiency of aftermarket services.

· Familiarity with managing safely principles or equivalent is preferred.

· Familiarity with implementing and upholding API process and procedures.

Competencies and Behavior Required:

· In-depth understanding of the engineering, maintenance, and repair processes associated with drilling equipment.

· A disciplined and innovative approach to enhancing business performance in the aftermarket sector.

· Leadership style that motivates high performance and encourages team development.

· Adaptability to lead and manage change in a fast-paced aftermarket environment.

· Knowledge of the Kuwaiti market’s dynamics and culture, specifically in the drilling equipment aftermarket.

· A results-driven approach, with a strong commitment to team collaboration.

· Dedication to personal and team development, with a strong focus on customer satisfaction.