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Junior Workday Functional Analyst

Company:
Magna
Location:
Belgrade, Serbia
Posted:
April 23, 2024
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Description:

Group Description

At Magna, we create technology that disrupts the industry and solves big problems for consumers, our customers, and the world around us. We’re the only mobility technology company and supplier with complete expertise across the entire vehicle.

We are committed to quality and continuous improvement because our products impact millions of people every day. But we’re more than what we make. We are a group of entrepreneurial-minded people whose collective expertise gives us a competitive advantage. World Class Manufacturing is a journey and it’s our talented people who lead us on this journey.

Role Summary

The Junior Workday Functional Analyst will be responsible for providing Tier 2 support for our divisional teams to ensure effective data quality & auditing, training and knowledge transfer on Workday key concepts. The role requires effective troubleshooting and defect resolution of issues that arise in Workday and any downstream integrations. Workday modules include: Core HCM, Compensation, Talent Management, Absence Management, Benefits (for NA).

Key Responsibilities

Provides Workday subject matter functional expertise for day-to-day support including data uploads (EIB), testing and other troubleshooting support

Identify and escalate complex inquiries or cases to tier 3 support, as needed by forwarding tickets

Distinguish system support tickets from functional related tickets through Magna’s ticketing system

Conduct system audit and notify responsible persons of discrepancies and/or errors to maintain and improve data integrity

Administer and audit Workday user security access

Understand and be familiar with the existing business process flows

Assist with coordination and delivery of end user training as necessary to support the effective use of Workday

Assist with ongoing communication to end users regarding system updates/releases, as well as new functionality

Run and schedule simple custom reports, as required

Prepare reports and system analytics as necessary to support HR Programs, as assigned

Act as the liaison between HR teams and Magna Corporate Systems Administrators to ensure ongoing continuous improvement of system effectiveness and the timely resolution of problems

Assist with system testing as needed when new configuration/minor changes are to be rolled out

Translate business requirements into functional requirements

Assist with projects and other duties as required

Key Qualifications/Requirements

Completion of a University degree

1-2 year’s Workday functional experience

Strong Spanish language and cultural skills

Strong attention to detail

Strong verbal and written communication skills

Strong analytical mind; demonstrated critical thinking and analytic skills with strong problem solving and troubleshooting skills

Ability to accurately collect information in order to understand and assess the clients’ needs and situation

Excellent collaborator and a team player

Well-developed root-cause analytical skills with the ability to configure and troubleshoot issues and defects

Ability to prioritize workload and provide timely follow-up and resolution

Ability to manage confidential and sensitive employee information

Understanding of HR operations and experience in employee data management

Ability to understand business priorities and align technology opportunities

Ability to set priorities in a fast-paced environment

Focus on quality and customer service

Preferred: Workday Functional Certifications; Workday Pro certification in one or multiple HCM modules, AMS experience

Additional Information

Ability to work across multiple time zones, as required by the global nature of this role

Strong English skills (written and verbal) are mandatory

No travel required

Awareness. Unity. Empowerment.

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

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