Revenue Cycle Patient Accounts Receivables Supervisor

Job Description

Tricity Pain Associates is a leading chronic pain management company that serves our state of Texas. We help relieve people of chronic pain and help them move towards a better quality of life. Our pain management doctors and staff are a dynamic team of professionals, who excel in keeping our patients healthy and pain free.

We are seeking a full-time Patient Accounts Receivable Supervisor for our Revenue Cycle Team. The ideal candidate will obtain prior authorizations for all managed care plans to include Medicare/Medicaid plans. We are seeking a candidate that can function in an interactive and fast paced environment, all while providing dynamic customer service!

Responsibilities

The duties of a AR Supervisor includes direct supervision of all collection calls and/or correspondence in a fast-paced goal-oriented collections department.

Understanding of insurance rules and requirements for effective collections.

Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.

Strong appeal background

Ability to work A/R assignment within Excel, electronic EOB's via PDF and paper EOB's

Monitoring denial trends and reporting to direct manager of the findings.

Accountable for reducing delinquency for assigned accounts.

Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

Enlist the efforts of senior management when necessary to accelerate the collection process.

Must communicate & follow up effectively with customer accounts on a timely basis.

Weekly and monthly reporting to direct supervisor

Monthly Delinquency notices

High volume phone calls to assigned delinquent customers

Reconcile customer disputes as they pertain to payment of outstanding balances that are due

Provide excellent & considerate customer service

Internal and External customer interface

Participate in team planning meetings

Meet defined department goals and activity metrics

All other duties as assigned

Required Education:

High school or GED

Experience:

Minimum of 2 years authorization experience in one of the following: Insurance, prior authorizations, or medication authorizations. (REQUIRED)

Benefits:

We offer PTO, holiday pay, medical/dental/vision insurance, disability benefits, life insurance and a matching 401(k) plan. We are closed weekends and all major holidays.

Competitive salary commensurate with experience.

Tricity Pain Associates P.A. is an Equal Opportunity Employer.