Driver Helper

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Compensation & Competitive benefits that let you see the world:

-Starting rate: $22.50/hr

Job Summary:

A Customer Service Assistant (CSA) is responsible for loading equipment onto trucks, guiding the Customer Service Representative (CSR) to aircraft, and moving equipment from the truck to the aircraft galley.

Main Duties and Responsibilities:

Assists Customer Service Representative (CSR) in catering aircraft

Guides Customer Service Representative (CSR) to aircraft safely and accurately

Quality checks on all assigned flights

Adds or subtract meals for assigned flights

All activities must be accomplished according to customer guidelines and while adhering to safety regulations

Follows directions

Works as a member of a team

May be required to complete pre-trip truck inspection as directed

Additional duties may be assigned as deemed necessary by management

Qualifications

Education:

High School Diploma or GED preferred

Qualifications for Employment as a CSA (Driver Helper)

Must be 18 years of age

Work Experience:

Up to one-year experience preferred

Technical Skills: (Certification, Licenses and Registration)

Current U.S. driver's license

Language / Communication Skills:

Must be able to read and write to complete required forms

Communicate effectively with supervisors and co-workers

Requirements of the Job:

Work assigned schedule which may vary and could include weekends and holidays

Works overtime when required

Arrives to work on-time

Must comply with Company Policies

Completes paperwork and related administrative duties

Work Environment

Will be exposed to extreme temperature changes and noise

Majority of duties performed outside in all weather conditions

Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift

Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours

Must be able to work at heights up to 25 feet or more depending upon aircraft

Benefits of Joining the Gate Gourmet Team:

Free on-site cafeteria with hot and healthy meals

Free parking

Free uniforms and uniform laundering

Weekly pay with option to use paycard

Employee referral bonuses

Company sponsored $10k Life Insurance (basic and supplemental available as well)

Vacation and sick benefits after 1 year

Holiday pay after 1 year

Recognition program including company merchandise

Optional employee paid benefits include:

Medical coverage, Dental, Vision, Flexible Spending Account, short and long term disability

HCAO - Medical Reimbursement Account

401k with up to 3% company match for most locations and employees

Membership in the American Airlines Credit Union

Employee Assistance Program

Discounts with T-Mobile

Discount program with wide variety of vendors

Union language:

Please keep in mind: Our workforce needs to remain flexible in your shifts and days off, as your schedule may fluctuate during peak seasons to meet production needs, requirements of the industry or to accommodate a shift bid in accordance with the Union contract.

Dues and Initiation Fees are taken the first Thursday of the month, after the required probation period.

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

We treat each other with respect and we act with integrity

We communicate and keep each other informed

We put our heads together to problem solve and deliver excellence as a team

We have passion for our work and we pay attention to the little details

We foster an environment of accountability, take responsibility for our actions and learn from our mistakes

We do what we say we will do, when we say we are going to do it

We care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser:

For California Residents, please click here to view our California privacy notice.

If you want to be part of a team that helps make travel and culinary memories, join us!

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