Medical Billing Customer Service Representative

Job Description

QMACS, Inc., a well-established medical billing company headquartered in Richardson, TX. Currently we are seeking a full-time Patient Care Representatives for our call center. Previous medical billing experience required.

Successful candidates will:

· Work across multiple Electronic Health Record Platforms

· Follow issues to resolution

·Filter escalations to appropriate internal departments

·Process payments and/or establish payment plans

·Maintain customer records by updating account information

·Possibly process health insurance appeals

·Contribute to team effort to accomplish department goals

·Protect sensitive information by adhering to professional standards, company policies and procedures, as well as federal, state, and local requirements.

Requirements

·Friendly Attitude

·Attention to Detail

·Good Problem Solving and Conflict Resolution Skills

·Excellent Documentation Skills

·Proactive Listening

·Information Analysis and Multi-Tasking Skills

· Ability to utilize Microsoft Office Products (Outlook, Excel, Word)

·Previous Medical Billing Experience

Company Description

A privately held corporation based in Richardson, Texas; QMACS, Inc. focuses on Revenue Cycle Management, Practice Management, and EHR Training & Implementation services for a variety of specialties and practice sizes. The company adheres to a function based philosophy that provides a thorough analysis of each claim processed for maximum revenue retention. QMACS's experience allows for a complete understanding of office flow to help physicians and their staff establish processes that increase staff productivity and better manage patient load.

QMACS has spent thirty years perfecting the detailed processes required to effectively capture revenue for our clients. We are a company with the technological and financial resources not only to maintain, but to stay ahead of the ever changing trends and governmental mandates; while keeping the cost burden off of our clients' shoulders.