Product Manager, App Experience (Search Gather)

This role is located in our Toronto office with a hybrid schedule (M/F remote, T/W/Th in-office).

Who We Are:

Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. Our product team plays a crucial role in making this vision a reality for millions of people around the world. Partnering with engineering, design, analytics, and business partners across Wayfair, our product team ensures that we’re building technology that solves important customer problems in elegant, scalable, measurable ways.

Our consumer-facing Storefront team is responsible for building and growing the native apps and websites customers use to shop our catalog. We leverage technology to make shopping for millions of products feel simple and personal. Our App Search squad’s mission is to help customers find products they love, whether they know exactly what they’re looking for or just have a hazy idea and need help along the way. They work closely with partners on our Search and Data Science teams to leverage cutting edge technologies to make a difference for our customers. You’ll be part of an exceptionally talented Product Management and Technology community at a Fortune 500 company.

We are hiring for two roles on our App Experience Team:

Search: We are looking for an experienced product manager to own product strategy, vision, and execution of the Search space on our Wayfair App. This is mission critical to all digital storefront experience around the world, serving millions of requests per day. You’ll lead a cross-functional team to deliver a frictionless search experience for our customers. You’ll be part of an exceptionally talented Product Management and Technology community at a Fortune 500 company.

Gather: We are looking for an experienced product manager to own product strategy, vision, and execution of the Gather space on our Wayfair App. This is mission critical to all digital storefront experience around the world, serving millions of requests per day. You’ll lead a cross-functional team to help build out consumer loyalty features.

What You’ll Do:

Lead product discovery, strategy, and roadmap for the Search or Gather space on Wayfair's Mobile Apps across iOS and Android, Specialty Retail Stores, Geos, and B2B

Lead cross-functional technology team to reach world-class quality metrics while building out new capabilities to power frictionless, personalized, and omnichannel purchasing flows. You’ll work with a team of dedicated engineers

Partner closely with technology and commercial teams to grow Wayfair’s businesses across all stores and customer segments around the world.

Evangelize best practices for data ownership & stewardship

Drive meaningful business and customer outcomes enabled by your hiqh-quality and scalable solutions

We Are A Match Because You Have:

3+ years experience in product management with direct experience managing app experiences (specifically search for the Search role)

An ownership mentality. You proactively work to improve your product, its reliability, and plans for its future state. You propose adjustments to priorities as needed, and take responsibility for outcomes, celebrating team wins, and surfacing learning moments.

Good judgment. You manage risk, know when to pivot, can assess multiple paths forward, and use data to inform and advocate for the right next steps.

Collaborative approach & excellent communication skills. You have experience working with multiple disciplines–engineering, design, analytics and business partners–and ability to accelerate progress toward shared goals and bring others along.

Native app background would be a nice-to-have

Customer-facing product experience, ecommerce experience is a plus

Interest in AI / emerging technologies

Why You’ll Love Wayfair:

Time Off:

Paid Holidays

Paid Time Off (PTO)

Health & Wellness:

Full Health Benefits (Medical, Dental, Vision, HSA/FSA)

Life Insurance

Disability Protection (Short Term & Long Term Disability)

Global Wellbeing: Gym/Fitness discounts (including Peloton, Global ClassPass, and various regional gym memberships)

Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)

Caregiver Services

Financial Growth & Security:

RRSP (Registered Retirement Savings Plan)

Tuition Reimbursement

Financial Health Education (Knowledge of Financial Education - KOFE)

Tax Advantaged Accounts

Family Support:

Family Planning Support

Parental Leave

Global Surrogacy & Adoption Policy

Professional Development & Recognition:

Rewards & Recognition

Global Employee Anniversary Awards

Paid Volunteer Work

Unique Perks:

Employee Discount

Global Pod Outings

Work/Life Balance:

Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments

We are looking forward to your application!

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

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