Outreach & Nurse Care Manager

Compassionate Community Care (CCC) is a prominent Home Care and Geriatric Care Management agency with a great reputation and 23 years of experience in San Francisco. CCC provides compassionate and quality services to the elderly and adults with disabilities, so they may reside in the comfort of their own home.

CCC is looking for an enthusiastic, kind, detail-oriented, and reliable professional with a can-do attitude, to build our interdisciplinary team of care managers, and contribute to continued growth of CCC. For more information on CCC, please visit

If you have genuine desire and experience to help the elderly, and are committed to make a positive impact on their quality of care/life, CCC is a wonderful place for you.

Responsibilities:

Interact and establish relationships with referral sources, present CCC services, and develop a pipeline of new clients

Creates and oversees the marketing database that tracks progress in building referral relationships.

Increase CCC online exposure and sales

Prepare marketing/outreach material

Event marketing: identify /organize education and marketing/outreach events, attend, sponsor, speak.

Able to do a thorough and thoughtful assessment of client and home safety, create a clear customized care plan

Guide clients through the intake process, explain paperwork and financial obligations

Assess and Implement plan to address crises or situations for clients and families as an Geriatric Care Manager (GCM) / Aging Life Care Manager (ALCM)

Ensure the requests and needs from clients, referrals and colleagues are met with satisfaction

Collaborate with professionals and team to increase effectiveness, efficiency and growth of CCC

Participate in an on-call rotation (including weekends and holidays)

Train caregivers on hoyer lift, gait belt, sliding board or transfer, perform ADLS, proper handling clients with dementia, Alzheimer, etc

Assist with proper staffing and scheduling and other duties as needed

Timely report/update to Executive Director and other team members.

Must understand CCC's mission and goal.

Qualifications:

Proven successful marketing /outreach experience required

RN, LVN, Bachelor’s or Master’s degree in Gerontology, health care, or a relevant field

Experience/knowledge with Geriatric care, home care

Good listener, can follow instructions well, flexible, accommodating, customer oriented

Excellent interpersonal and communication skills, able to communicate well in English both written and spoken.

Strong computer skills, proficiency in Word, Excel, Outlook, social media, and digital and field marketing

Excellent problem-solving skills

Multi-tasker and self-starter

Responsible, reliable, and stay calm in challenging and difficult situations.

Capable and experienced in working with population with a diverse cultural and language background

A positive and healthy attitude towards clients, staff and the agency

Warm, personable, flexible and customer oriented

Able to work independently and in collaboration, prioritize and exercise good judgment with minimal supervision

Pay attention to details and ability to persistently follow through

Strong time management skills

Current CA driver's license and reliable, insured vehicle preferred

Successful /Clearance of pre-employment health, background check required

Preferred Skills

Transfer clients using hoyer lift, gait belt, sliding board or transfer sheet

Train caregivers to perform ADLs and handling clients with dementia, Alzheimer, some psych issues, and other challenging behaviors properly

The position is full time, exempt. Work days are 5 days a week; and participate in after office hour on call 2-3 days a week, maybe more occasionally as needed. It includes but not limit to Friday, Saturday and Sunday. Competitive compensation and benefit package (medical, dental, vision, life insurance, 401K retirement options (with company match), paid vacation, sick leave). EOE.

Job Type: Full-time

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Retirement plan

Vision insurance