Senior Collaboration Technical Admin

Required Skills:

Proficient/Advanced knowledge with security concepts.

Ability to automate daily tasks with Power Platform.

Power BI / Tableau / RStudio administration

Experience with O365 and running Hybrid Exchange.

Active Directory experience

Description:

The Sr. Collaboration Tech Admin will play a major role within the Collaboration Technology team as we enable Independence Blue Cross to be the best it can be. Key responsibilities will be maintaining and working on next generation of collaboration tools including Office 365, Microsoft Exchange, Microsoft Teams, SharePoint, Power BI, Tableau and RStudio. This entails basic systems administration, operational support, and problem resolution as Tier 3 support. This position will help develop, communicate, and monitor the operational standards and procedures for Collaboration systems and will assist in monitoring of system performance and capacity.

Job Responsibilities:

Work within a cross functional team to envision and support current and future Collaboration Systems and components.

Maintain and implement systems with both an end user enablement and security focus.

Monitors system performance and capacity

Responsible for software updates, maintenance and support and related documentation

Coordinates basic user administration

Job Requirements:

Bachelor’s degree in Computer Science related discipline preferred

At least (4), typically six or more years of experience in Collaboration operations and administration

Requires extensive knowledge of PowerShell scripting and Automation.

Experience in supporting or implementing Office 365, or cloud technology.

Excellent documentation and presentation skills

Self-Motivated, Innovative and a Team Player