Computer Operator

Summary:

This will include monitoring the following: switch, servers, ATM transactions, reports and batch.

Additionally, you will be required to provide customer service to financial institutions by notifying them regarding any issues.

This position will work onsite in Houston, TX. Working hours will be 11pm- 7am.

What you'll be responsible for:

• Maintains necessary operating records, check lists, and procedures to ensure accuracy and completion of functions.

• Utilizes scripted instructions to perform routine processing functions to meet deadlines or standards.

• Provides support to customers and internal users in a courteous and professional manner.

• Monitors the console and other online systems. Responds with appropriate actions and escalation.

• Follows established guidelines to ensure security of data and computer systems.

• Completes the shift turnover log for the next shift; and reviews the shift turnover log from the previous shift.

• Contacts the Operations Unit Manager for assistance as needed.

• May manage a Windows Server environment

• May perform other job duties as assigned.

What you'll need to have:

• Must have at least 6 months experience with any of the following: Help Desk, Technical Support or IBM/Mainframe experience.

• Must be able to work 11pm-7am CST and shift will include one or both weekend days. Flexibility is needed within the shift. Ability to work nights, weekends and holidays as business needs dictate.