Pediatric Medical Office Administrative Assistant

Job Description

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary

We are seeking an experienced and dynamic Pediatric Office Manager to oversee the daily operations of our busy pediatric practice. As the Office Manager, you will be responsible for managing a team of medical assistants, receptionists, and administrative staff, ensuring that our office runs smoothly and efficiently.

Responsibilities:

Oversee and manage daily operations of the pediatric practice

Supervise and train medical assistants, receptionists, and administrative staff

Schedule appointments, manage patient flow, and coordinate with medical providers

Manage patient accounts and billing, including working with insurance companies and collecting payments

Maintain and update patient records using electronic medical records (EMR), specifically Eclinical Works

Ensure compliance with all state and federal regulations, including the New Jersey Vaccine for Children Program

Develop and implement office policies and procedures to improve efficiency and quality of care

Monitor and maintain inventory of medical and office supplies

Handle patient complaints and resolve issues in a timely and professional manner

Provide exceptional customer service to patients and families

Qualifications:

Associate or Bachelor's degree in healthcare administration or related field preferred or the equivalent in experience

Minimum of 2-3 years of experience in a healthcare management role, preferably in a pediatric setting

Experience with electronic medical records (EMR), specifically Eclinical Works

Knowledge of the New Jersey Vaccine for Children Program and other state and federal regulations

Excellent leadership, communication, and organizational skills

Ability to work in a fast-paced, high-volume environment

Strong problem-solving and critical thinking skills