Installation Manager / Logistics Manager

Job Description

We are seeking for a responsible Delivery & Installation Coordinator/ Logistics manager to organize our company’s day-to-day installation and delivery operations. The job duties will be to provide delivery and installation dispatching to our team and coordinate all daily administrative activities with customers as well as vendors.

They should be highly organized and able to multitask with ease. The D/I Coordinator’s main tasks include managing office equipment, scheduling installation calls, checking installers and customers, contacting customers, managing the schedule and dispatching of 5 install teams. Our ideal candidate has experience as an Office Administrator, coordinator, relevant administrative role. You should also be familiar with office software (e.g. MS Office), including word processors, spreadsheets and presentations.

Ultimately, a successful Administrator should be able to ensure our office procedures run smoothly.

Qualifications:

Previous Service Dispatcher / Coordinator / Office Management experience / Logistics Coordinator

Familiarity with office equipment, including printers and fax machines

Knowledge of office policies and procedures

Experience with office management tools (MS Office software, Scheduling software)

Excellent organizational and time-management skills

Strong written and oral communication skills

Problem-solving attitude with an eye for detail

High school diploma; additional qualifications as an Office Administrator / Office Manager / Accounts Receivables are a plus

Responsibilities:

Draft correspondences and other formal documents

Plan and schedule appointments and events

Generate estimates and send out to customers

Check in parts and allocate for technicians

Order parts from vendors

Fill out and submit warranty claim forms

Answer inbound telephone calls and emails

Develop and implement organized filing systems

Perform all other office tasks

Company Description

American Fitness Services (AFS) strives to be at the forefront of the fitness equipment services industry and offers a comprehensive menu of options. The AFS Team is proudly serving the Phoenix area with our combined 40+ years of technical expertise on both cardio and strength equipment. AFS’ true success as a company depends on fulfilling your requests efficiently with exceptional customer service.

Our dedication and the genuine passion for what we do has afforded us the privilege to service clients across the state of Arizona for many years. AFS’ local clients extend beyond the Phoenix metro area to Flagstaff, Yuma, and Tucson. Our reputation has also spread nationally and internationally; we have provided our services to well-known businesses including universities, physical therapy centers, health clubs, resorts, apartment communities, and more.