Client Support Aide (non-medical) nightshift (high school diploma/GED

ESSENTIAL FUNCTIONS: * Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.

* Ensure the well-being of patients and provide a positive, supportive and structured environment.

* Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.

* Document timely, accurate and appropriate clinical information in patient's medical record.

* Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.

* Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.

* May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.

* May obtain patient's vital signs, height and weight as assigned and document in patient record.

* Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.

* Engage patients in activities and interactions designed to encourage achievement of treatment goals.

* Complete and maintain required documentation.

Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.

* May provide transportation for patient or coordinate transportation with appropriate staff member.

* Demonstrate a positive, empathetic and professional attitude towards customers always.

When patient needs are not met, acknowledge and work to resolve complaints.

Recognize that patient safety is a top priority.